The contact owns a 2025 Mercedes-Benz GLS450 4Matic. The contact stated that while driving at an undisclosed speed, the engine overheated, with several unknown warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the coolant pump had failed and needed to be replaced. The vehicle was repaired. The contact then stated that while driving at an undisclosed speed, there was a metallic clicking sound was coming from the engine compartment, and there were no warning lights illuminated. The contact stated that the front of the vehicle near the instrument panel was very hot. The vehicle was taken back to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 14,050. The VIN was not available.
NHTSA ODI 11692173