Home · 2025 Mazda Cx-90 Mhev · Complaints

What 22 owners told NHTSA about the 2025 Mazda Cx-90 Mhev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (22)Crash / fire / injury (1)Brakes (5)Driver assistance (5)Engine (5)Electrical system (4)Fuel system (2)Lane Departure (2)Speed control (2)Steering (2)Transmission & drivetrain (2)Body & structure (1)

5 of 22 complaints match · Brakes · clear filters

May 29, 2026SteeringBrakesLane Departure

Every time I drive the vehicle, it basically snatches me back into the lane aggressively. If I am moving into the next lane, the lane correction is so aggressively, I am afraid it is going to cause a collision. The brakes squeak and squeal constantly. They have oiled the brakes but it didn't work.

NHTSA ODI 11740773

Feb 5, 2026SteeringBrakes

Brakes have been really squeaky and seems like a common problem for other CX90 but no fix. Steering tends to feel “sticky” when doing certain turns and locks when you’re at the max radius and won’t return back

NHTSA ODI 11716061

Nov 10, 2025BrakesDriver assistance

I was stopped by a railroad crossing and when I started driving, my automatic emergency braking activated and jerked to a stop. This happened two consecutive days in a row. Gratefully no one was behind me, or they would have rear ended my vehicle.

NHTSA ODI 11698538

Sep 21, 2025BrakesDriver assistance

The car automatically brakes at lower speeds. This happens about 3x week and typically on a specific freeway entrances but in other locations as well. I believe this is a known phantom braking issue but for some reason my car is not included in the recall.

NHTSA ODI 11688747

Mar 13, 2025Brakes

I am writing to formally express my dissatisfaction and concern regarding my recently purchased 2025 Mazda CX-90. I purchased the vehicle on February 15, 2025, and it currently has approximately 1,100 miles on it. Since acquiring the vehicle, I have experienced a persistent and extremely loud squeaking noise from the brakes, which occurs spontaneously. At times, the squeaking is so loud that pedestrians turn to look when I drive by. In an effort to address this issue, I took the vehicle to Royal Palm Beach Mazda for inspection. The service department informed me that this is a known issue with this model and that Mazda has not yet identified a solution. They stated that there was nothing they could do at this time to fix the problem. Additionally, while I was at the dealership, I encountered another Mazda CX-90 owner who was experiencing the same issue. Concerned about the safety of my vehicle, I reached out to Mazda Headquarters, but I was again told that there is not much that can be done. This response is deeply troubling. I purchased a brand-new vehicle expecting a reliable and safe driving experience. Now, I am left questioning whether my brakes are safe and whether this issue will worsen over time. I am particularly concerned about whether the brakes will function properly when I need to stop in an emergency. Given that this appears to be a widespread issue affecting multiple vehicles, Mazda should take responsibility by either issuing a recall or offering to repurchase the vehicle. Driving a brand-new car with a potential brake defect is unacceptable and possibly dangerous. I look forward to your prompt response and a satisfactory resolution to this matter. Please contact me at your earliest

NHTSA ODI 11648159

Working with the data? Download all 22 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Mazda Cx-90 Mhev verdict →