What 47 owners told NHTSA about the 2025 Mazda Cx-70 Mhev

Incident details: While driving under winter road conditions, the vehicle experienced a brief slide. During this slide, the vehicle lightly scrapped a curb, leaving a minor mark on the wheel. Despite this, the airbags deployed unexpectedly. There was no collision, no rollover, and no other object was struck, and there is no visible exterior damage to the vehicle. ________________________________________ What component or system failed or malfunctioned, and is it available for inspection upon request? The suspected malfunction involves the airbag system, potentially including the airbag control module (ACM), crash sensors, or the electronic stability control (ESC) system. The airbags deployed without a qualifying collision or impact. The vehicle is being preserved and has not been repaired, and it is available for inspection upon request, with event data recorder (EDR) data preserved and available for retrieval.________________________________________ ________________________________________ Has the problem been reproduced or confirmed by a dealer or independent service center? No. A Mazda-authorized dealer (Mazda of Salem, Oregon) declined to accept the vehicle, stating that they do not perform post–airbag deployment investigations. As a result, the issue has not yet been reproduced or confirmed by a dealer or independent service center. I contacted Mazda of Hillsboro (Oregon), and the service center manager contacted the Mazda Experience Center on my behalf under case number 00404588. I was informed that the Mazda Experience Center advised them that the case would be closed with no further investigation. I was advised to take the vehicle to a body shop and to file an insurance claim. ________________________________________ Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Mazda Corporate has been notified of the incident. The vehicle has not yet been inspected by the manufacturer, a dealer, law enforcem

NHTSA ODI 11711011

As I was stopped on [XXX] waiting to turn left onto [XXX] , another vehicle struck mine from the rear, at approximately 50mph. The seat belt did not immediately lock, compromising my safety. I slid upward, partially out of the seat belt striking my head on the headliner and the belt caused a large bruise on my upper left arm. Additionally, the air bags did not deploy, but a spray of chemical came out onto me from the dash. The chemical sprayed onto the right side of my neck and collar bone, leaving a burning sensation. A week after this wreck, all the skin that was contacted by the spray, began peeling off, like a sunburn peel does. After this wreck, a warning notice appeared on my dash screen, stating AIRBAG FAILURE, in red lettering. There were no failure notices prior to this wreck. It’s unknown if any inspection of these two failures was done by my insurance adjusters, the manufacturer, the police or a dealership. There has been no known reproduction of these failures I am aware of. The vehicle is expected to be a total loss, but I am still waiting for that determination. The vehicle is still at the repair facility, Caliber Collision in Carbondale, IL, as of 7-1-2025. I have reported these failures to my insurance representative, the manufacturer, the repair facility and the dealership. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11670599