Mar 31, 2026Seats1 injury
Burns and scarring on my thigh from the heated seats
NHTSA ODI 11728407
Home · 2025 Mazda Cx-50 · Complaints
What 40 owners told NHTSA about the 2025 Mazda Cx-50
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
All (40)Crash / fire / injury (4)Transmission & drivetrain (11)Brakes (7)Driver assistance (7)Seats (4)Suspension (4)Body & structure (3)Wheels (3)Electrical system (2)Engine (2)Speed control (2)
2 of 40 complaints match · Seats · crash/fire/injury only · clear filters
Aug 20, 2025Seats1 injury
I was driving to Castle Rock, CO from Parkville, MO on [XXX] for vacation. I used the heated seat feature off and on during the trip. When I arrived in CO at my destination I noticed my thighs were hurting- stinging and hot. I checked my thighs and saw they were red and blisters were forming. I went to urgent care and I referred to the ER- I was given information about how to treat 2nd/3rd degree burns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11681905
Working with the data? Download all 40 complaints as CSV · fetched from NHTSA July 10, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Mazda Cx-50 verdict →