Home · 2025 Lexus RX 350 · Complaints

What 17 owners told NHTSA about the 2025 Lexus RX 350

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (17)Crash / fire / injury (4)Electrical system (5)Brakes (3)Engine (3)Airbags (2)Driver assistance (2)Backup camera & sensors (1)Latches & locks (1)Lights (1)Seat belts (1)Speed control (1)

1 of 17 complaints match · Lights · clear filters

Nov 30, 2025Electrical systemLightsEngine

I bought this vehicle last Thursday, The new Lexus we only drove it three times, but all power down. The first time we were about to go to work, the whole vehicle no power, so I checked the battery, it was 10 Volts, so I used my CRV battery turned on Rx350, it's working, Second time, when I arrived my work place, I turned off the new vehicle, The Whole power down again, After I checked the battery, it showed 12 Volts, after I checked the battery, the power came back. The third time, After working, I got totally locked outside the RX350, I tried so so many times, The Whole power was gone again, so I broke the handle and used the key get into the car, and checked the battery, still 12 volts, after my checking battery, the power back again! So I am sure it's not only the battery problem, but also Power management module something wrong with it, or a module named 89690-0E011 Is damaged , I am very sure the new RX350h needs very very professional technician repair, This vehicle has serious safety hazards and poses a threat to life and safety.

NHTSA ODI 11702060

Working with the data? Download all 17 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Lexus RX 350 verdict →