What 49 owners told NHTSA about the 2025 Kia Sportage Phev Phev

We were getting in our car to drive home from a restaurant. We attempted to start our car like any other day, and the car started. However, our car was stuck in gear, it was in parking but also not in parking. The car was not moving, the gear was in “park”, the dot light for park was not showing, and then we had several warnings appear on our dashboard. At first it was three, then it went to six (after turning off the car and restarting again)!! The car told us to put it in park, but we literally could not move the gear shift at all. We had: check speed limit system, check high beam assist, check driver attention warning, check blind spot safety system, check forward safety system, check rear cross-traffic safety system appear in 20 seconds of car being on. This car just hit ~15,500 miles on it. To add to the strangeness, we open the Kia Access App and tried “lock” and “unlock” (while being in the car”, then turn the car off. We started the car again and it worked as if this never happened (no immediate warnings like above). Yet we did recieve a check engine light and a vehicle diagnostic on the instrument (dashboard) saying “follow-up check required: 2 (Engine Management System and Transmission Control System.)” The car allowed itself to recognize it in park gear and drive off. The Kia Access app said we experienced a UOO01F0 code tied to the Engine Control System. We never seen anything like that before. We did, however, experience a problem with the driver seat powertrain at 11,000 miles where the seat wouldn’t move. The seat was fixed by the dealership though. We are going to take the car in to the dealership to see what they say.

NHTSA ODI 11746853

I have documented the following issues: -84 instances of "Keep Hands on the Wheel" when my hands were on the 10/2 or 9/3 position. This dates back to March 2025 and has continued into December. -12 instances of the ER braking engaging with "Collision Alert" when no other vehicles/object/danger were around. The ER braking is the sudden, full force stopping of the vehicle staring in April 2025 and as most recently as 12/06/2025. -3 instances of the vehicle being in "drive" but not moving forward; only the engine revving. This started in August and occurred again in October and on 12/06/2025. -1 instance of the vehicle randomly shutting off while driving very slow into the garage on 12/06/2025.

NHTSA ODI 11704582

The contact owns a 2025 Kia Sportage. The contact stated that while driving at approximately 60 MPH, the transmission unexpectedly shifted gears, causing a slight jerk before accelerating. The instrument panel frequently displayed codes advising the driver to "Turn Off the Engine." While driving approximately 45-50 MPH, the vehicle suddenly stalled. The instrument panel displayed a message advising the contact to "Check Your Surroundings". When the contact attempted to depress the accelerator, the vehicle failed to respond. Upon releasing the accelerator pedal, the vehicle coasted, and the failure reoccurred several times. The contact safely coasted to the side of the road, restarted the vehicle, and the failure was temporarily resolved. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was informed of the issue and opened a case. The failure mileage was approximately 3,500.

NHTSA ODI 11687267

This is an issue of nonconformity according the Florida Lemon Law: "Florida's Lemon Law protects consumers who buy or lease new or demonstrator vehicles with persistent, significant defects, known as nonconformities, within the first 24 months of ownership." My March 2025 leased Kia Sportage was sitting for about an hour. I turned it on and the all the dash warning lights stayed on, hot air blew (no AC), and I couldn't shift out of Park. I tried turning it off/on twice, with a few minutes in between attempts, and on the second attempt only the Check Engine light stayed on, cold AC blew, and I could shift. I drove 3.5 miles home. About an hour went by, I started it again and the Check Engine Light was still on. I drove it 2.5 miles to the dealership, turned it off, and minutes later they started it to move it but the Check Engine light had gone off. They said another car almost the same mileage (4040miles) had the same issue and because the light wasn't on, the scan showed nothing. They told me to return if it happens again and not to shut it off because the Kia Dealer could not duplicate or reproduce the concern at that time. My vehicle is available for inspection and diagnosis, but the dealer said a computer scan wouldn't show anything. Something is definitely not okay and I do not feel safe. Although this incident was while traveling 20-40mph, I travel at high speeds on the highway during the week for work, and am very concerned for my safety.

NHTSA ODI 11687100

The fail that the Kia sportage 2025 had is that every time when accelerating the car would bounce back in a violent way. Safety was at risk on busy roads since car was not able to accelerate and instead bounced back making it more dangerous for the car behind. No problem has been confirmed. The car has not been inspected yet. The car seemed as normal without check engine lights or any manual transmission gear activated. Car was on drive and there was no alert or fail shown on screens

NHTSA ODI 11675424

was driving at 40mph and vehicle turned off engine. Auto start stop was beeping and flashing. steering and braking was hindered (was manual) for a few seconds until the auto start stop turned the engine on again. Had car to dealer with other issues (dash resets) and they couldn't duplicate the issue and stated there was nothing they could do

NHTSA ODI 11670587