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What 60 owners told NHTSA about the 2025 Jeep Grand Cherokee Srt

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (60)Crash / fire / injury (7)Electrical system (24)Engine (15)Fuel system (11)Driver assistance (9)Transmission & drivetrain (9)Speed control (8)Lane Departure (4)Airbags (3)Body & structure (3)Brakes (3)

3 of 60 complaints match · Airbags · crash/fire/injury only · clear filters

Jul 6, 2026AirbagsCrash2 injuries

The contact owned a 2025 Jeep Grand Cherokee. The contact stated that while driving at an undisclosed speed, another vehicle hydroplaned from another lane into the contact's lane, causing the contact's vehicle to crash into the oncoming vehicle. The contact's vehicle then crashed into a ditch before coming to a complete stop. The other vehicle crashed into a guardrail, and its air bags were deployed. The contact's wife was occupying the front passenger seat during the incident. No air bags deployed. Both the contact and his wife were transported by ambulance to the medical center. The contact sustained cervical strain and soft tissues. The contact's wife sustained a brain hemorrhage and remained hospitalized in a highly sedated state. Additionally, the contact's wife was being treated for a continuous high fever. The vehicle was towed to a local tow yard and was deemed a total loss. A police report was filed. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,076.

NHTSA ODI 11748451

Jun 10, 2026AirbagsCrash

I was driving at approximately 30 - 35mph when another car went through a stop sign causing a head on collision. I did not see the other car, therefore had no time to brake or maneuver away - the collision happened at the full speed I was driving. The damage to the car is directly in the center and towards the right side of the front of vehicle where the airbag sensors are located. The airbags did not deploy. I was restrained by my seatbelt.

NHTSA ODI 11743113

Apr 15, 2026AirbagsCrash1 injury

Was in a head on collision with a lifted Silverado. my vehicle going 35 and other vehicle approximately going 50, took out almost my entire front driver side. No air bags Went off, accident happened @5:55am jeep app says “air bag failure” @ 6:08am

NHTSA ODI 11731282

Working with the data? Download all 60 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Jeep Grand Cherokee Srt verdict →