What 20 owners told NHTSA about the 2025 Jeep Compass

The contact owned a 2025 Jeep Compass. The contact stated that while driving at 70 MPH on the expressway, the traffic came to a stop due to a stalled vehicle in the fast lane. The contact slammed on the brakes to avoid rear-ending the vehicle in front. When the vehicle behind the contact's vehicle could not stop on time and rear-ended the contact's vehicle, from the impact, the contact's vehicle was pushed into the vehicle in front, where it came to a stop. The driver-side and passenger-side air bags did not deploy. A police report was filed. The vehicle was towed to a towing yard, and afterwards, the insurance company towed the vehicle to one of their locations to inspect it and deemed it a total loss. The day after the accident, the contact went to the hospital, where the doctor diagnosed that the contact had sustained four bulging discs due to the accident. The contact was prescribed medication: steroids, anti-inflammatories, and muscle relaxers, and the contact was scheduled for physical therapy. The manufacturer was not made aware of the failure. The failure mileage was 27,218.

NHTSA ODI 11724770

The defective part is: the air bag under the steering column or in that area, on the driver's side. Date of accident: [XXX] --There is a police report but I don't have it yet. Report number [XXX] I hit a parked car in the middle of the road after turning a corner on [XXX] .. This info may be relevant for speed questions, I think around ten MPH. The airbag deployed and became detached from the vehicle, hitting my lower legs causing a severe wound in my left lower leg. I was in the hospital for five days and had plastic surgery to repair a deep wound. After the collision, I got out of the car. I got back in to retrieve my purse and noticed that airbag was laying on the floor under the steering column attached to a large black nut detached from the vehicle. Reports and inspections: --Avis Corporation owned the vehicle, I assume they inspected the damage to the vehicle after the accident. The Liability Insurance Certificate name is Aon Risk Services, Inc. in the state of Florida --Tetra Tech was my employer and insurer of the vehicle and myself, I'm sure they inspected the vehicle --Sedgwick manages claims for Safety National Casualty Corporation on behalf of Tetra Tech, Inc.. I'm sure a Sedgwick representative is aware of the vehicle condition and inspection. --I do not have knowledge about the extent or focus of their investigations. Sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11667273

Traveling [XXX] on [XXX] from flagstaff to phoenix in the far left lane going 80 miles, when a deer ran through the interstate and collided with the vehicle. After impact with animal, pulled off to the emergency lane. No airbags were deployed. Car was undrivable INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11664568