What 226 owners told NHTSA about the 2025 Hyundai Palisade Hybrid Hev

The contact owned a 2025 Hyundai Palisade. The contact stated that while driving 25-30 MPH on a curvy road, the steering wheel suddenly locked up, and the vehicle failed to drive in the intended direction, drove down the street, into a yard, and the front end of the vehicle crashed into a tree. The brake pedal was depressed prior to the crash, but the vehicle failed to respond as intended. The air bags deployed during the crash. After the vehicle had crashed into the tree, a bystander yelled that the vehicle was on fire. The contact was able to exit the vehicle. The contact stated that the fire started under the hood, near the engine compartment. The vehicle made exploding sounds three times while the 4 ft. tall fire progressed towards the cabin of the vehicle. The contact stated that the entire vehicle burned with the exception of the rear exterior lights and the rear passenger's side tire. The fire was extinguished by the Fire Department, and a report was filed. A Police report was filed. There was no property damage. The contact was transported to the hospital by ambulance. The contact sustained chest pains, bruises on the chest cavity, several contusions and bruises, and difficulty breathing. The contact was undergoing breathing therapy. The vehicle was towed and deemed a total loss by the insurance company. The dealer and the manufacturer were not contacted. The failure mileage was approximately 40,000.

NHTSA ODI 11747731

THE REAR CAMBER AND TOE ADJUSTER CAMS ARE COMING LOOSE. NOTICING A PROBLEM WITH 2 DIFFERENT CUSTOMER'S PALISADES. BOTH MODELS UNDER 50000 MILES. VEHICLES HAD NOT BEEN ALIGNED SINCE THE OEM BUILD.

NHTSA ODI 11743736

I am reporting a safety-related defect with a 2025 Hyundai Palisade SEL. Within days of purchase (December 14, 2024), I began experiencing abnormal noise and vibration from the rear of the vehicle. The issue consistently occurs at highway speeds (45–55 mph) and over bumps. The problem has been present since the first week of ownership and has worsened over time. Multiple inspections confirmed the issue: •Selling dealership dismissed it as “normal tire noise” without proper diagnosis •Second Hyundai dealership confirmed severe abnormal wear (cupping) on all four tires •Independent inspection (Firestone) confirmed uneven tire wear, alignment out of specification, and ongoing vibration Despite early reporting, Hyundai Motor America has refused to provide a root cause diagnosis or take responsibility. They denied tire replacement, attributing the issue to tire wear. This explanation is not valid. Tires do not develop severe cupping shortly after purchase without an underlying defect such as improper alignment or suspension issues. This condition creates a safety risk: •vibration reduces vehicle stability at highway speeds •uneven wear increases risk of tire failure The issue affects all four tires and was present almost immediately after purchase, indicating a likely manufacturing or setup defect. The problem has been confirmed by multiple service providers but remains unresolved. The vehicle is not safe to operate under normal driving conditions. I request immediate investigation into a potential manufacturing defect affecting vehicle safety. Hyundai has been aware of this issue since the first week of ownership and failed to take corrective action. Despite multiple documented inspections confirming abnormal tire wear and vibration, no root cause diagnosis or repair has been provided. This raises serious concerns about a potential systemic defect affecting vehicle safety.

NHTSA ODI 11734788

I was driving slowly, about 5 mph, and was pulling over on a residential street to park on the street, and my Hyundai started shaking…the steering wheel and car were shaking and the brakes weren’t working. I nearly rear ended a car full of people. It did eventually a stop and the whole thing lasted maybe 10 seconds but it was terrifying. I had it towed to the dealership and they can’t seem to duplicate it.

NHTSA ODI 11694840

Braking on a low speeds when the road changes from smooth to slightly rough or bumpy the car acts as if ABS is kicking on. The stuttering brakes can be felt on the brake pedal and the steering shakes vigorously.

NHTSA ODI 11680947

The vehicle shakes violently when applying the brakes over any bump or pothole at slow speeds. This also extends the stopping distance for the car. It has no warning lights. This is a brand new car with only 1200 miles. The problem was able to be confirmed by the dealer but no fix yet.

NHTSA ODI 11679366

I was driving not even 5 miles per hour because I was coming to a turn I was making there was bumps in the road I ran over and lost control of the car no steering at all I couldn't stop it felt like I had a blow out and then I stomped on the brake hard and it stopped before it hit the curb with no codes or anything to tell Me what happened

NHTSA ODI 11655462

When traveling slowly and braking, if you hit a bump the car steering begins to shake wildly that makes you feel you will lose control. You have to bump the brakes to make it stop. Seems like the anti lock brakes kick in when it shouldn’t and because it is the front tires make the car violently shake. Happens intermittently and difficult to reproduce at will. Has happened numerous times. Brought to dealership and because it can’t be reproduced at will they will not investigate the issue. Seems to be only a matter of time this will cause an accident.

NHTSA ODI 11655324