What 18 owners told NHTSA about the 2025 Hyundai Ioniq 5 N

vehicle battery failure

NHTSA ODI 11742827

While driving home, I experienced a sudden and complete power system failure in my Hyundai Ioniq 5 N. The failure occurred shortly after starting the drive, and was preceded by a faint "pop" sound. Within moments, the dashboard displayed the following critical warnings: Red 12V battery icon Red warning: "Stop vehicle and check power supply" Turtle icon (indicating limp mode / low power) Brake warning light ️ The vehicle immediately entered limp mode, then fully lost power within approximately 3 minutes. I was able to safely pull into a nearby parking space before total shutdown and loss of power. Restarting the vehicle had no effect.

NHTSA ODI 11683806

After recent software update on 17 March 2025, the vehicle demonstrated unpredictable high acceleration. Vehicle is unsafe in E-shift mode. Vehicle can only be driven safely in automatic mode. Per a Hyundai communication: "there have been complications reported related to the Vehicle Control Unit (VCU) software that may cause momentary continued acceleration during the release of the accelerator pedal while the vehicle’s N e-shift feature is engaged, increasing the risk of a crash. Our records indicate that your vehicle, VIN [XXX] , has had this software update installed as the remedy for recall 275. Hyundai is currently investigating the root cause of this complication and will provide an update when available. In the meantime, Hyundai recommends all owners who previously received remedy repair for recall 275 NOT TO USE the N e-SHIFT Feature." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11651366

When accelerating using the N e-shift mode and letting off the accelerator the car continues to accelerate.

NHTSA ODI 11648778