What 274 owners told NHTSA about the 2025 Hyundai Ioniq 5 Bev

2:27 pm on 02/06/2026. Pop heard from the trunk area, then displayed "Stop vehicle and check power supply," the car lost power and then became completely immobile. The car has 3500 miles on it. Bluelink app showed "Everything looks good."

NHTSA ODI 11716380

ICCU failure

NHTSA ODI 11716079

I was at the grocery store and when I returned to my car and started it, I had an error message on the dashboard regarding the vehicle battery. When I put it into reverse, I heard a loud pop and received another error message. The car would only drive at 25 mph after that. I tried to drive home but the car died after a few miles and I was stranded at the side of the road. It was towed to a dealership and I have been told that it is an ICCU failure. At this point, I have been waiting 3 weeks for it to be fixed.

NHTSA ODI 11715756

The car is a brand-new 2025 Ioniq 5 with only 2,949 miles. All of a sudden and without warning, it entered "limp mode" while driving and did not go past 25 miles per hour. I was close to home so luckily I was able to street park it safely. Called roadside assistance and the car completely powered off (died) in front of the tow truck. The dealership says it is an ICCU failure and need to be entirely replaced. The part is backordered with no ETA for replacement.

NHTSA ODI 11715585

On [XXX], the vehicle was unable to be started - no lights, no power, unable to open the doors. I called Hyundai Roadside Assist and they sent someone from AAA a few hours later who was able to "jump start" the vehicle. I took it to the dealer, Manly Hyundai, on December 17th, 2025 and they determined nothing to be wrong with either the battery or the electrical system. On [XXX], while driving from home to the local grocery store, the car presented a warning light on the dash and the “gas pedal” stopped working. I was able to coast into a parking lot at which point an even larger warning light appeared and the vehicle then lost all electricity completely. I again called Hyundai Roadside Assist and they sent someone from AAA a few hours later who determined that the car was unable to be “jump started” and would have to be towed to the local dealer, Manly Hyundai. The dealer reported back to me that the component that failed is called an “ICCU” and is some kind of controller related to the charging and motors of the electric drivetrain. It is available to be inspected at the dealer currently, Manly Hyundai. My safety was put as risk because the car became essentially inoperable while driving downhill and gave no warning signs ahead of time before the lights lit up on the dash and I lost control. The dealer has confirmed that it is an issue with the “ICCU”. The dealer has inspected the component at their service department. The first warning light that appeared came at the same instant that the vehicle lost drive power. The second warning light that appeared came at the same time that the vehicle lost all electricity entirely. There were no indications that something might be wrong with the vehicle prior to the vehicle actually producing symptoms of being undriveable. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11715638

Diagnosis: ICCU and fuse failure. Situation: 1/17/26 No issues starting when starting/driving car to first store. Car started without issue and I drove to next store a few minutes away. Came out of store to start car and got a notification on dash to check electric vehicle system. Checked app and had error P1A9096 Air Flap Turned car off for a minute, turned car back on and still received the same error. Tried to drive back to house (only about 6 miles away) and realized the car was limited to 25 mph although no indication/notification of limit. Notification continued and I ended up getting a stop vehicle and check electrical system with flashing lights. Stopped and cycled off and on the vehicle a few times. Started vehicle and only check electrical system notification was on (no indication not to drive vehicle so I continued driving). Continued driving and heard what I believe was a pop noise and also got the notification to stop vehicle and check system. Pulled over turned vehicle completely off and checked app again. and Still only PA9096 error. Contacted Hyundai roadside. Truck driver contacted me shortly after letting me know they were on the way. Tried to turn vehicle around in parking lot so easier to tow. Vehicle limited to 1 mph. Vehicle died when I got in spot and wouldn't turn back on. Vehicle towed to dealer. 1/28/26 Over a week after issue, dealer diagnosed as ICCU and fuse failure.

NHTSA ODI 11714794

On 1/15/2026, my 2025 Ionic 5 Limited AWD car with 11K miles on it suddenly lost power about 1/2 mile from my home. I pulled over to the side of the road and within seconds the car was totally dead (nothing worked). After waiting 1 1/2 hours (in an unheated car with outside temperatures in the 30's (F)) the car was towed to the dealership, where the ICCU was determined to be the problem. The dealership apparently has 3 other Ionic's waiting for new ICCU's. My car has been in the shop ever since, waiting for the replacement ICCU to be delivered to the dealership (delivery is apparently expected sometime in the next couple of weeks).

NHTSA ODI 11714849

ICCU failure. Vehicle was not able to be operated over 40mph creating significant safety risk.

NHTSA ODI 11713960

The ICCU in my Hyundai Ioniq 5 failed catastrophically today ([XXX]) after only 3109 mlles. I believe this to be the case because: • I heard a loud pop from behind me in the car. • The car immediately lost power and would only go very slowly. • An alert about the electrical system immediately came on and told me to stop driving as soon as possible. • A rather loud alarm sounded. • DTC P1A9096 appeared in my Bluelink app. All these point to a failed ICCU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11713518

ICCU failed. ICCU fuse blew limiting power making car unsafe to drive.

NHTSA ODI 11713544

While driving in traffic I heard a loud pop coming from the rear of the vehicle. A warning light came on on the dash board and the vehicle immediately slowed to about 10 mph. This was a dangerous situation as I was actively passing a vehicle on the highway and could have ended up colliding with oncoming traffic!

NHTSA ODI 11713102

As I was driving on a very busy city street I heard a loud pop and then got a warning to check electrical systems. Luckily I was able to get the car to a Walmart parking lot and arrange for the car to be towed to a dealer 90 miles away. The dealer contacted me and informed me the ICCU unit and high voltage fuse would have to be replaced and no time frame for parts availability to be determined. This is apparently a recurring problem with the ICCU component of Hyundai electric vehicles that could potentially leave a driver stranded in the middle of nowhere in the middle of winter.

NHTSA ODI 11712887

On [XXX] my there was a loud pop from the rear of the vehicle and electric vehicle warnings popped up on my dash. I turned around at the light, and as I drove I could tell that the vehicle was slowly losing power. Speed was limited to 30mph. Barely made it back home before the warnings on the dash told me to immediately stop driving. Vehicle was towed to the dealership, and they informed me on January 8, 2026 that the ICCU had went out and blown a fuse, so they needed to replace both. The car is unable to be driven until this is replaced. The current odometer reading is 3,390 miles. I called yesterday, January 21st and was informed that Hyundai has the ICCU on backorder and it will be at least two weeks before they can update me again. I've reached out to Hyundai Motor America National Consumer Affairs. They stated: 1) No recall exists for this issue and claim this is only impacting 1% of vehicles. 2) The supply of ICCUs was depleted in December 2025 and have been on backorder since. 3) There are no plans to redesign the ICCU to prevent failures so this could very well happen again, and as there are no indicators as to what causes it to malfunction it is making the vehicle unreliable. They have 'escalated' this but I likely will not get the vehicle back for a few more weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11712912

The ICCU failed with only 5,000 miles driven. The car then lost power, and would not move. Luckily, I was in a residential area. Had I been on the highway, I am uncertain if I would have been able to safely pull off to the side of the road.

NHTSA ODI 11712572

Vehicle is approximately 8 months old, has 9390 miles on odometer. While on a road trip, we stopped to charge the vehicle at a DC fast charging site. After about 10 minutes of charging, there was a loud pop sound and the vehicle stopped charging. Attempting to unplug and replug the charger into the car gave nothing but an error. Contacting support, was told that the vehicle has an air flap problem. That is not the problem. The charge controller system (ICCU) failed during charging, leaving the vehicle without power to charge the 12V battery system, and only enough driving power to limp 1 mile to a hotel. Vehicle required towing 400 miles to get to home dealership for repairs. Hyundai reps have stated that this 2025 vehicle is not part of the ICCU failures recall, but it is obviously exhibiting the same problems. I no longer have confidence this car can be driven any significant distance from home, which ruins the functional value of the vehicle.

NHTSA ODI 11712120

Vehicle unexpectedly entered reduced-power mode while driving. Speed was limited to approximately 25 mph and vehicle displayed “STOP VEHICLE AND CHECK BATTERY” warning along with master warning light and battery warning. MyHyundai system logged an active air flap fault. Vehicle was not drivable and required flatbed tow to dealer. This created a traffic safety risk due to sudden loss of power and inability to maintain safe speed.

NHTSA ODI 11711653

Was driving shortly after starting the car and heard loud pop. Immediately received notification that I there was a problem with the electrical system. Received DAT code P1A9096. Car is undrivable. Had to pull over to side of the road and call for tow.

NHTSA ODI 11710610

I am reporting a serious safety defect involving my 2025 Hyundai Ioniq 5 (lease vehicle, brand new). While driving on a highway in Massachusetts during snowy conditions, the vehicle suddenly displayed a critical warning message “Stop and Check Power Supply” and lost power, forcing us to stop on the highway. There were two children in the vehicle, and the situation was life-threatening due to traffic speed, weather conditions, and lack of a safe shoulder. The vehicle is new and under lease, and this type of failure is unacceptable and extremely dangerous. The car had to be towed to Hyundai of Braintree, MA. This is a serious safety failure, not a comfort or convenience issue. I am concerned this defect could result in serious injury or death if it happens again, either to my family or to others. I am requesting a formal investigation into this defect.

NHTSA ODI 11708214

I was driving on the freeway in the left lane when suddenly a bunch of error lights popped up on the dash and the car threw itself into neutral. When I tried to give the car acceleration it wouldn’t go which is when I realized the car was in neutral. When I tried to go into drive it did not go so I turned the hazard lights on. Turned off the car, turned it back on and then again all the error lights popped up. I went into drive and when I drove a loud bang noise happened in the rear and after a few feet the car went into neutral. I repeated the process trying to merge from the left lane into the middle where finally the car would not even go into drive anymore. I then called 911 and had them tow the car off the freeway while I waited inside. Car had 3400 miles, was only a few months old (brand new) and I had 60% battery left with almost 200 miles of electric range left. It was a sunny day with no moisture recently.

NHTSA ODI 11707957

The ICCU unit failed causing the car to first have low power, reducing the maximum vehicle speed to 25 MPH, then causing the 12V battery to lose charge making the car inopperable.

NHTSA ODI 11708035

On the afternoon of Saturday, December 12th 2025 I was preparing my car for a trip an hour north and back to drop my daughter off with her grandmother. I was charging my car with my Level 2 charger and preheating my car. Upon leaving for the trip, within a half mile I heard a loud popping sound coming from the rear of the vehicle and immediately had a warning on the vehicle stating "Stop Vehicle and Check Power Supply". The vehicle soon started to lose drive power, and I had to perform a U-turn and then parked at the nearby Quaill Volunteer Fire Department to perform a basic safety check. Knowing that I probably had the Hyundai Ioniq 5 ICCU issue, I knew that my car would soon have no power so I waited for an opportune time to leave the fire station to coast back to my house. After arriving home, I contacted Hyundai Roadside Assistance and my car was soon towed away. I was extremely fortunate to be so close to home when this happened - from what I know of the issue, had we been stranded on the highway with this issue we would likely not have been able to use the HVAC systems in the vehicle for long. At this point, the issue has been diagnosed at the dealership as an ICCU issue which is covered by warranty. I have not been told to modify anything about my charging amperage, and there has been no admission that the ICCU part itself is faulty (though I believe it must be - my vehicle has less than 8,000 miles and the previous model years of Ioniq 5 all had ICCU recalls already.)

NHTSA ODI 11707799

I was leaving from a friends' house and got a "Check electric vehicle system" error and the car went into "limp" mode while on the road. I drove to a hotel parking lot and dropped off my family then proceeded the next day to drive the car to a local dealership for service and the car maxed out at 12 mph before crawling to 1 mph while going up a hill before I could find a place on the side of the road to stop. While awaiting a tow truck the car's electrical system fully "died" leaving me stranded on the side of the road without even hazard lights to warn surrounding traffic. The problem has not yet been evaluated by a dealership, manufacturer or any other agencies. Several warning lamps and messages appeared, including the "Check electric vehicle system" error message.

NHTSA ODI 11707380

My car worked to get to an appointment on 22 Nov. It flashed an error 2 minutes into a 20 minute return trip, saying the cars propulsion failure was imminent. Vehicle would not turn back on after the 3 mile drive home. The ICCU failed. If this failed while driving, or while I was in a hot/cold location, my life and those around me would have been at risk. The dealer has been working with Hyundai America for a month to fix the vehicle, and so far has not been able to after trying 2x replacement parts.

NHTSA ODI 11705970

The ICCU (Integrated Charge Control Unit) failed. Fortunately I was in a parking lot at the time, as the vehicle limited its top speed to around 25 mph. Had the failure occurred on a highway it could have caused a collision. While this is a 2025 model year Ioniq 5, the ICCU hardware (part 36400-1XAA0) remains unchanged across all Hyundai/Kia/Gensis vehicles sharing the eGMP platform. NHTSA previously issued recall 24V-868 intended to address such ICCU failures. While the modified software is included from the factory in the 2025 model year Ioniq 5, it appears that the 24V-868 recall is not a complete fix. Indeed, ICCU failure continues to be one of the most commonly reported owner issues, both for vehicles which have already had the “fix” from recall 24V-868 and for newer vehicles outside of the recall’s scope. This can be confirmed from the numerous posts and videos online (YouTube, Reddit, Ioniq forums, etc.). Given that ICCUs continue to fail at a significant rate, resulting in reduced vehicle speed and vehicle shutdown within minutes (as soon as the 12 V battery is exhausted), I strongly urge NHTSA to do the following: 1. Consider the current ICCU software update to be an ineffective remedy for recall 24V-868. 2. Broaden the scope of recall 24V-868 or create a new recall for all Hyundai/Kia/Genesis eGMP platform vehicles to address this defect. 3. Require that Hyundai/Kia/Genesis create and deploy a truly effective remedy for this defect.

NHTSA ODI 11705147

EV battery failure. This is a known issue that Hyundai is refusing to acknowledge is a common problem on their cars.

NHTSA ODI 11699196