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What 21 owners told NHTSA about the 2025 Hyundai Elantra

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (21)Crash / fire / injury (5)Lane Departure (5)Driver assistance (3)Engine (3)Airbags (2)Brakes (2)Electrical system (1)Fuel System, Other (1)Seat belts (1)Seats (1)Speed control (1)

1 of 21 complaints match · Seats · clear filters

Dec 26, 2025Seats1 injury

Component/System Involved: Driver-side rear seat back latch / locking mechanism. The rear seat back would not latch or lock in the upright position. The vehicle and seat are available for inspection upon request. Description of the Incident: During normal use of the vehicle, the driver-side rear seat back unexpectedly moved forward because it was not latched. At the time of the incident, we were not aware that the seat back would not latch or could not be secured in the upright position. The condition was discovered only after the incident occurred. Safety Risk: Because the driver-side rear seat back was not latched, the seat back or attached child seat moved forward and struck a child passenger seated in the rear. This created a serious risk of injury and represents a failure of a safety-related interior component. Confirmation / Reproduction: After the incident, attempts were made to secure the driver-side rear seat back. The seat could not be latched under any condition. A Hyundai dealership later inspected the vehicle, confirmed there was an issue, and ordered parts. A dealer representative stated on video that a component appeared to be missing. Inspections: The vehicle has been inspected by a Hyundai dealership. No collision occurred. The vehicle has not been modified. Warnings or Prior Symptoms: There were no warning lights, messages, or indicators. No prior warning or indication of the seat latch failure was known before the incident. Cause (Best Assessment): UNKNOWN. Based on post-incident inspection and dealer findings, the condition appears consistent with a defective, improperly installed, or missing rear seat latch component from the factory.

NHTSA ODI 11707177

Working with the data? Download all 21 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Hyundai Elantra verdict →