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What 46 owners told NHTSA about the 2025 GMC Yukon Denali Xl 1500

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (46)Crash / fire / injury (1)Engine (30)Electrical system (6)Driver assistance (5)Transmission & drivetrain (5)Brakes (2)Fuel system (2)Lane Departure (2)Airbags (1)Backup camera & sensors (1)Speed control (1)

1 of 46 complaints match · Backup camera & sensors · clear filters

Mar 25, 2026Backup camera & sensors

My 2025 GMC Yukon's infotainment system has repeatedly failed. The huge center screen frequently goes black upon starting the car. Once the screen goes black you are unable to control literally dozens of the vehicle's features including but not limited to climate controls, safety features, heated/ventilated seats, gps, lane assist, the radio, no backup camera, etc. When the screen blacks out, the vehicle automatically turns the heat on to 76 degrees every single time and blows hot air from the front windshield defogger vents only. The list of features controlled by the touch screen is quite enormous. I have taken the vehicle to the GMC dealer four (4) times for software updates, none of which solved the problem and they have admitted they have no fix for this issue. The issue is widespread, as I have encountered literally hundreds of owners online like myself dealing with the very same problem; brand new cars that just do not work. GMC has done absolutely nothing to get to the bottom of this.

NHTSA ODI 11726887

Working with the data? Download all 46 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 GMC Yukon Denali Xl 1500 verdict →