What 58 owners told NHTSA about the 2025 GMC Acadia

We filled a report on 04/04/2026 with NHTSA at 12:16 pm but can't find a copy of the whole report. My husband John Chandler was driving our 2025 GMC Avadia Elevation. He was backing out of a parking place when he noticed it wouldn't stop while putting his foot on the break. He was able to put it into drive and it lundged forward and wouldn't stop. He kept pushing with both feet on the break and wouldn't stop. I tried pushing the start button to stop but because his feet were on the break it would restart so then pushed the park button and it stopped as we hit the building. The air bags did not depoy so not going that fast. I pushed the button for 911 and they came on to assist and call police. They asked if everyone was al right and other questions. Lucky no one was hurt and thank God for that. Tow truck was called and taken to local tow yard. The 2025 Acadia was transported to the repair shop but has not been inspected by the insurance company or GMC yet. After repairs are complete it will be taken to the local GMC dealer Ron Smith in Merced, CA for inspection. We did not notice andy warning messages prior to the accident.

NHTSA ODI 11733581

I got into my car to leave, I placed my phone on the wireless charging pad. When I got to my location about 10 minutes later, I grabbed my phone and went to put the wrist band attached to my phone around my wrist. The wrist band is a metal chain and it burned me on the side of my wrist and top of hand. I took the wrist band off as fast as I could, then touched it with my fingers to make sure that is where the sting was coming form, and it was. The passenger in the car also confirmed that the wrist band was dangerously hot. I took pictures of the burn marks it left on my wrist and hand.

NHTSA ODI 11731438