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What 58 owners told NHTSA about the 2025 GMC Acadia Denali

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (58)Crash / fire / injury (2)Brakes (36)Driver assistance (19)Engine (5)Electrical system (4)Lights (4)Steering (4)Transmission & drivetrain (4)Speed control (3)Body & structure (2)Lane Departure (2)

4 of 58 complaints match · Steering · clear filters

Jan 5, 2026Steering

New vehicle. At 935 miles on odometer, displayed “Service Power Steering” “No Assist Soon” message on dash. Contacted OnStar and was advised of potential loss of power steering & advised to take car to dealership. Car spent 10 days in service to have a new steering gear installed at GMC dealership.

NHTSA ODI 11708877

Sep 14, 2025SteeringBrakesDriver assistance

Bought new 2025 GMC Acadia in March of same year. At ~4500 miles I started getting Brake Assist, Forward Collision and Electronic Stability Control warning messages on dash. Upon researching, this is an increasingly common issue with this vehicle that can render the brakes unusable. I no longer feel safe in the vehicle and want it refunded. Car is now in the shop. Taken in on 9/11. Problem has been confirmed by dealer.

NHTSA ODI 11687148

Aug 9, 2025SteeringBrakes

Upon starting the vehicle the vehicle immediately starting moving while foot on brake and moved from park to reverse or drive. Unable to stop the vehicle in idle gear and no gas pedal applied. Power steering warning and no brake assist warning on the dash. Unable to stop vehicle within 20ft while traveling at idle speed. Vehicle lights and warnings have been reproduced and is currently at a dealership awaiting further inspection. Vehicle is available for third party inspection if needed. Vehicle at Barker Buick GMC, 6444 W Main St, Houma, LA 70360 on 8/4/25

NHTSA ODI 11679553

Jul 9, 2025SteeringBrakesDriver assistance

Car driven off the lot 06/14/2025 On Sunday 07/06/25 (21 days from purchase) while driving home from a 30 minutes away from home trip with 3 young children with me, the car gave multiple alerts and service warnings. "Service Brake Assist" and "Service ECS" Lights / Symbols related to the following were also displayed: Traction Control System (TCS)/ Electronic Control Stability Light, Anti-lock Brakey System (ABS); Brake System Warning Light, Forward Collision Alert and BREAK light I stopped the car immediately and pulled to the side of the road. After restarting vehicle, lights were still displayed and service alerts still on. Power steering was very diminished and the breaks were struggle to break. Acceleration was also impacted and every time I breaked it appeared as though the car was trying to accelerate. I was able to drive the car home slowly following back roads. On Monday 07/07/25 I called the dealership and arranged a tow to their facility. On Tuesday 07/08/25 after multiple "unavailable to take your calls" I was finally able to connect with a service technician who indicated the break master cylinder needed to be replaced. I was not given an ETA on the completion of this repair. I have owned the car for 21 days. It has 1073 miles on it!!! I have 3 young children! The original route home was via a very heavy interstate! What if the brakes failed me while driving an interstate! I praise God I was able to get home safely with my children

NHTSA ODI 11672281

Working with the data? Download all 58 complaints as CSV · fetched from NHTSA July 25, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 GMC Acadia Denali verdict →