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What 87 owners told NHTSA about the 2025 Ford Explorer Gas

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (87)Crash / fire / injury (7)Electrical system (17)Transmission & drivetrain (15)Brakes (13)Driver assistance (12)Visibility & wipers (12)Steering (8)Engine (7)Body & structure (6)Speed control (6)Airbags (3)

1 of 87 complaints match · Steering · crash/fire/injury only · clear filters

Aug 29, 2025SteeringBrakesCrash1 injury

On October 24, 2024, my 2025 Ford Explorer ST experienced a sudden steering column lock and complete loss of braking while I was driving, leading to a crash and injuries. The vehicle had approximately 800 miles and was a warranty replacement provided weeks earlier. Prior to delivery, the dealer referenced a Quality Assurance hold of about two months on this vehicle, which was not disclosed to me in any detail. The simultaneous loss of steering and brakes suggests a potential common cause safety defect that may affect other 2025 Explorer ST vehicles. My insurer State Farm is currently conducting a Cause and Origin inspection. I request NHTSA review for a potential defect trend.

NHTSA ODI 11683816

Working with the data? Download all 87 complaints as CSV · fetched from NHTSA July 20, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Ford Explorer Gas verdict →