Jun 12, 2026Electrical systemWheelsFuel systemFire
This was a rental vehicle hybrid, while driving on a highway, the vehicle first developed a flat tire. Afterward, while the vehicle was in motion, smoke appeared and the vehicle caught fire spontaneously. There was no collision or impact of any kind. The driver pulled over and all passengers exited safely. The fire spread very rapidly and it's a total loss. The fire department responded and extinguished the fire. The fire appears to have originated in the hybrid battery area. The were no warnings. Safety risk: the fire occurred while vehicle was moving on a public highway with occupants inside, and spread very quickly after stopping. The Highway Patrol attended the scene and a police report was filled, incident documented. I'm reporting this as a serious safety concern.
NHTSA ODI 11743790
Jul 7, 2025Electrical systemAirbagsBrakesCrash
[XXX], I bought a new Ford Expedition Max Platinum. Four days after I bought the Ford Expedition Max, I experienced brake failure and all warning lights going off on the Ford. I was unable to brake correctly and almost causing a wreck on [XXX] in Charlottesville, VA. I called the Ford Dealership, (Myers Ford) in Elkton where I bought the Ford and they sent me a message saying there was an open recall that would be coming out but not till Q3 due to no fixes as of yet. I told them I didn't trust the car and what was I supposed to do. They sent me a text with a fix and said Ford told them it would be safe to drive. I had to follow the instructions on the message from Ford and the car was back up and running. [XXX], my family and I were returning from NC and there was a wreck that ensued in front of us and with about 60 feet of room, we tried to brake and the brakes failed on us and we rear ended the truck ahead and we totaled are new expedition max. I have tried to reach out to Ford and make a complaint but they keep hanging up on us and rejecting our phone calls. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11671842