What 56 owners told NHTSA about the 2025 BMW X5

The contact owns a 2025 BMW X5. The contact stated that while reversing, the back-over prevention camera display audio system failed to function as intended. The back-over prevention camera audio alert failed to beep when the vehicle was close to other vehicles or objects. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that a computer test was performed; however, the failure was not duplicated. Additionally, the technician test drove the vehicle, but the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact had a neck injury and stated that the failure of the back-over prevention system was an inconvenience. The manufacturer was not made aware of the failure. The failure mileage was approximately 30.

NHTSA ODI 11724566

While attempting to park forward into a handicapped parking space, the car lurched forward approximately 4 feet instead of braking/stopping. The braking system appeared to fail and the electrical/sensors/ADAS warnings did not engage. The vehicle drove over a cement parking block and struck a building shrub, signage and hvac unit.

NHTSA ODI 11706385

The rear cross traffic alert on this vehicle either does not work at all or, when it does work, it is ineffective in warning the driver. I brought the vehicle into my BMW dealer and they told me that it is operating as intended. In most cases, when backing out of a parking space or my driveway, I get no warning at all. In some cases, I did get some faint warning that was not obvious enough to actually get my attention. Many times, when I was backing up, I almost was hit by a passing car because I expected to get a warning and did not. There is a very large number of complaints about this problem on the internet. Unfortunately, I did not see these complaints before buying the vehicle. Had I known that this safety feature was ineffective in what it was designed to do, I would not have bought the vehicle. I am actually considering selling vehicle after only 7 months of ownership and taking a loss as a result of this problem. If there is a loss to be taken, it should be by BMW not me as the consumer. I believe that BMW has committed fraud with respect to rear cross traffic alert. They falsely represent that the vehicle has rear cross traffic alert which is a material fact known by them to be false. Buyers, to their own detriment, rely on this false representation in deciding to buy the vehicle. The buyer is not getting an important safety feature that they paid for and the absence of the safety feature puts them at risk of a collision.

NHTSA ODI 11689222

My cross traffic warning system is inoperative. Dealer said the sensors are operating normally. This is a safety hazard.

NHTSA ODI 11672440