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What 56 owners told NHTSA about the 2025 BMW X5

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (56)Crash / fire / injury (7)Brakes (27)Electronic Stability Control (esc) (18)Electrical system (7)Transmission & drivetrain (7)Driver assistance (5)Backup camera & sensors (4)Visibility & wipers (4)Engine (3)Speed control (3)Steering (3)

1 of 56 complaints match · Speed control · crash/fire/injury only · clear filters

Feb 5, 2026Speed controlFuel systemCrash1 injury

We are reporting a safety issue with the BMW X5 xDrive50e model year 2025. I purchased this car on December 9, 2024, from BMW of Pembroke Pines, 14800 Sheridan Street Pembroke Pines FL 33331. Within two months of purchase, we found that car has unintended acceleration while it is about to be parked at very slow speed. I reported this safety issue to BMW dealer in Pembroke Pines FL where I purchased the Car. The dealership kept this car of investigation. After about five weeks they returned the car with a comment on my invoice that car is working normally. On October 24, 2025, while on vacation to St. Augustine FL and parking at the visitor center SUV accelerated and hit the wall of the visitor center. All the airbags opened and saved us from serious injuries. The crash report of this incident is attached to this report. BMW failed to investigate this issue and put us and others at high risk.

NHTSA ODI 11715819

Working with the data? Download all 56 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 BMW X5 verdict →