Mar 27, 2026SteeringElectrical systemSeat belts
The vehicle exhibits multiple critical safety defects that pose a severe risk to my life and the lives of my children. Most notably, the steering system performs sudden, unintended maneuvers and the steering wheel moves with dangerous abruptness without driver input. Additionally, severe electrical failures frequently prevent the doors from opening or the vehicle from powering down, creating a high risk of entrapment. The seat belts frequently jam, making it impossible for passengers to release them in an emergency. Power windows operate spontaneously, and the car often refuses to lock or unlock. This vehicle has been out of service for a total of 63 days across 5 separate repair attempts. As of today, the vehicle has been at the dealership for 8 consecutive days with no updates or progress reports from the manufacturer. Despite these repeated failures and the car being unusable for over two months, Audi refuses to provide a buyback, claiming the vehicle is 'operating as designed.' This is a blatant disregard for public safety, as the vehicle remains unpredictable and prone to total system failure while on the road.
NHTSA ODI 11727428
Nov 2, 2025SteeringSpeed controlDriver assistance
1.We were driving down a 4-lane divided road and the car abruptly and rapidly slow down at a cross road causing the car behind me to hit their brakes just barely avoiding a collision. There was no reason for this, there wasn’t a stop sign or signal just, a cross road. 2.Audi setup my wife’s phone so that she could use her phone and leave the key at home, guess what? The app(?) stopped working while she was shopping and when she came out the phone couldn’t open the door. Fortunately, she left her key in her purse and was able to operate her car. What would have happened if she was out in the wilderness or in an unsafe place when this happened? This issue could have put her well-being or life in jeopardy. 3.Driving down the highway with driver assist working is enjoyable until the road dips or the lines have faded and disappear for a “short” distance and then the car swerves. Again, this is putting lives in jeopardy. 4.Driving from Atlanta to my home with a car full of grandchildren my app stopped working, why? We decided to get off the highway and My Audi couldn’t figure out where a high voltage charging station was. Audi didn’t tell us we were low on power nor did it tell us where or when we needed to charge. So, we’re in the mountains with little power left trying to find an internet signal to find a charging station. The closest was at a private Country Club in the mountains, we went there but it was only 110v, no help. We finally found a small town with what I think was a 240v station and we had to wait 6-hours to get enough charge to make it back home. This could have been a real disaster. 5.My Audi App was restored by magic a day later. How and why did this happen when I struggled to get it to work when I had my grandchildren in the mountains? 6.My wife’s app still won’t login. The login just disappeared after working for 3 weeks. She’s made multiple attempts to get logged back in to no avail. 7.We have now been told that we can’t jo
NHTSA ODI 11697053