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What 35 owners told NHTSA about the 2025 Audi Q5

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (35)Crash / fire / injury (2)Driver assistance (19)Electrical system (15)Brakes (6)Engine (5)Lane Departure (5)Airbags (3)Seat belts (3)Speed control (3)Transmission & drivetrain (3)Visibility & wipers (3)

3 of 35 complaints match · Airbags · clear filters

May 27, 2026AirbagsDriver assistance

The airbag light and the driving assistance warning lights appeared on the dashboard randomly one day. I took the vehicle to the dealership (Audi of Columbia), where they kept it for a week and said the software needed to be updated. They updated it multiple times, but the car would not complete the update until the last attempt. When I picked up the car, they reported that several other 2025 Q5 (new model) vehicles were being brought in for the same issue. When I picked up the car, there were no warning lights on the dashboard. Approximately 1-2 weeks later, the same warning lights appeared on the dashboard again. I brought it to the dealership again, where they recalibrated the systems, disconnected the battery, and then cleared the fault code. That cleared the warning lights, and they planned to drop off my vehicle the next business day. While they were driving to drop off the vehicle, the warning lights came back on, so they returned it to the dealership. They have replaced the airbag control module without resolution. They have been working on my vehicle for >1 month to resolve the airbag issue.

NHTSA ODI 11740423

Mar 20, 2026AirbagsDriver assistanceLane Departure

There appears to be a software problem with the car. On the display, there are malfunction messages about the airbags and safety features.

NHTSA ODI 11725961

Feb 24, 2026AirbagsSeat beltsEngine

The air bag keeps showing it's not working and that's it's turned off, there's a driving system malfunction, and warning lamp flashing emissions-related fault malfunction are not working. It is a brand-new car and after 2 months, all the malfunction lights keep showing so we went to the Audi dealership and they said they have ordered the parts from Germany, but it has almost been 2 months, and they still don't know when it will arrive.

NHTSA ODI 11720316

Working with the data? Download all 35 complaints as CSV · fetched from NHTSA July 10, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2025 Audi Q5 verdict →