The contact owns a 2024 Volvo XC90. The contact stated that while the vehicle was parked with the contact about to exit the vehicle, the vehicle rolled forward unexpectedly and crashed into the vehicle in front. The contact stated that after striking that vehicle, the vehicle independently started reversing and struck a mailbox and some trees. The brake pedal was depressed; however, the vehicle failed to stop until the rear of the vehicle struck the second tree. The contact stated that none of the air bags deployed. The rear of the vehicle was damaged, and the driver’s side rear wheel was tilted outwards at a 45-degree angle. The contact was taken to the ER and was treated for bruises and pain to the head. A Police report was filed. The vehicle was towed to a Collision Repair center by the police, but was not yet inspected. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 37,000.
NHTSA ODI 11750273