Home · 2024 Volkswagen Tiguan Ltd · Complaints

What 56 owners told NHTSA about the 2024 Volkswagen Tiguan Ltd

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (56)Crash / fire / injury (6)Electrical system (18)Engine (15)Lane Departure (5)Backup camera & sensors (4)Driver assistance (4)Transmission & drivetrain (4)Visibility & wipers (4)Fuel system (3)Body & structure (2)Engine & cooling (2)

Newest first · 56 complaints · page 3 of 3

Oct 26, 2024

When you need the navigation the screen will go black or keep buffering. Radio will not stay connected to my phone. Phone calls are very slow.

NHTSA ODI 11622101

Oct 23, 2024

Driver side door randomly opens while driving! Then when the car detects the door is open it puts itself in park while driving no matter what speed you are going. Ive had this car for 2 months it has less than 1000 miles. Once home I finally inspected the latch area on the car side and the door and both areas were extremely hot. This is very much a safety issue!

NHTSA ODI 11621640

Aug 13, 2024Electrical system

An SOS error shows and when this occurs I am unable to use the SOS crash function, as well as navigation and calling. It has been back to the dealer twice for repair but it still occurs. Volkswagen states there is no fix at this time.

NHTSA ODI 11608199

Jul 22, 2024

Since purchase, this vehicle has an SOS error that disables the SOS emergency assistance and communication functions. It has been back to the dealer twice and they are unable to repair. The manager has told be that VW is aware but there is no fix at this time. I suspect this disables crash detection and emergency functions as well.

NHTSA ODI 11603682

Jul 2, 2024Visibility & wipers

Glass is broken

NHTSA ODI 11598304

Apr 5, 2024

The car has built in NAV. It loses location. I was traveling in traffic in an unknown area. Nav started prompting to turn where there is no road. Looked at the screen, I was nowhere near the location showing. It was randomly moving to different locations. The dealer said it was a known issue and they have no fix. They are waiting for an update but no ETA on it. They have been saying this for years by my research. No warning lamps or errors show up. It poses a safety concern as it can tell you to turn down streets that are incorrect in traffic which is dangerous.

NHTSA ODI 11581430

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Working with the data? Download all 56 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Volkswagen Tiguan Ltd verdict →