What 162 owners told NHTSA about the 2024 Toyota RAV4 Plug-in Hybrid

Brakes failed to respond wheels locked and steering shut down

NHTSA ODI 11677533

On the [XXX] I purchased a TOYOTA RAV4 XLE AWB I VIN: [XXX] from Brampton East Toyota, 2 Maritime Ontario Blvd, Brampton, ON L6S 0C2 Canada. Very unfortunately, the vehicle is behaving dangerous to our lives because I've only had it for about 8 days and 300 KM on it on [XXX], I drove about 50 km into the city, while driving the vehicle seemed to start losing power and bucking. Several error symbols flashed including the engine light. I managed to pull mostly off the road but not all the way off. My rear was still on the road. The car was unresponsive. I waited a few seconds then tried to turn off and restart the car. The message "Steering Power Low" came on as well as several warning lights. I turned the car off totally and waited. I tried restarting again. Same bucking and error message. I turned the car off. and reported the issue to Brampton east toyota, they perform some checks and found battery issue and ask me to report if comes again I was promised this issue would not come again, but second time on Friday [XXX] evening this happened again and the car lost all power and slightly hit a road side wall, thanks to the the [XXX] the car was not in speed or on a express highway otherwise Toyota would found 5 dead bodies including a 5 year old child in car. Now with the "Steering Power Low" inow steering is not getting automatically back to the normal position I have to roll it back to normal and behaving really strange and since its in garage and Also The car is driving in the parking mode ON and the reverse camera is also displaying. I really don't feel safe to take the car out on the road, I don't want others to have problem because of my car I have showed all the videos and I would appreciate it if you could organise it before you find us with injuries on a highway or dead. and We look forward to an immediate action settling this matter amicably. If anything to ask feel free to call/write. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11581817