What 164 owners told NHTSA about the 2024 Toyota RAV4 Hv

I have driven 20 years in USA, where I had observed a debris (dirt/ rock) from road hitting the wind shield and have never had damaged by car wind shield. My new TOYOTA RAV4 xe, wind shield cracked by UN-noticeable debris hitting it. Wind Shield quality has been compromised by TOYOTA. It is so thin and week that it gave way. I lost confidence in Toyota and feel nervous as similar damage may happen in future also. How can you ensure that they recall and install better wind shield. Dealers sell Warranty for the same when we buy new cars, so that Financial impact is taken care by additional 3-4 K. $ warranty sale. But what about Passenger in front if the windshield breaks and cause face / eye injury. The wind shield of RAV4 is too thin for it large area (size). It may be OK for windows and rear, but not OK for front. Do they test the impact test on Wind shield (1/2 cm stone or ice (hail) hitting the wind shield from their vendors? Toyota is not considering this in Manufacturing Warranty. Relying on Toyota's quality, i denied Dealer's warranty, as I am a safe driver (no incidence in my 40 years of driving. Toyota should reimburse and provide High quality Wind shields. Yours sincerely [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11590818

Dear Tim Sir, Greetings to you and Team I hope this email finds you well, Brining it to your attention once again ( VOQ #11581817 Previous case no), In a less than 3 weeks of time and after Toyota's investigations and promises went unfaithful. As per Toyota's office sent email on the April 17th stating the vehicle is fit and safe after claiming highly on the investigation report and put me again into unsafe vehicle, Unfortunately, again last Sunday Morning [XXX] 2024 Time around 2:45 AM on the highway 10 near Orangeville this happened again when the vehicle was on the speed of 80KM a BIG Red steering wheel with exclamation mark appeared with warning sound and for a few seconds steering lost all its power by putting me and family in a dangerous situation and I had to stop the vehicle and its regain the power to pull over on the safer side. I called emergency roadside assistance of Toyota at 3:15 AM after taking car in near safe place, They said they would need a few hours to reach out me and requested me if you can still drive vehicle can park at home and contact your dealer, I had no choice than driving the vehicle as I was with my wife on the rainy night and dark road, I took this risk to reach home. I informed Toyota after reaching home safely. This is already brought to your attention briefly last time before with Toyota and so as dealership level and provided Digital facts regarding the safety issue in RAV4 XLE AWD I VIN: [XXX] . Toyota is just giving false commitments in the shape of reports and promises that could lead to accidents or someone's life. in last 3 months its 3rd time and vehicle spend almost 25 days in service centre and and its brand new vehicle with less than 3000 km on it. [XXX] Sir please help. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11589052

It's brand new car

NHTSA ODI 11587866

I bought a brand new 2024 Toyota Rav4. It was raining heavy, I drove through some deep puddles. I parked at my jobs parking lot, let my car idle for a few minutes, and I received a message on the dash "Engine Stopped. Steering Power Low." I went out 2 hours later, tried again, same message. Waited all day, even called a Tow truck. Right when tow was about to show up, I started the car again, no message, and car was fine. I told dealership, and they told me it was because the engine got water in it. But looking online it's because of a faulty battery or alternator from the factory. Two days later, it happened AGAIN as I was parking. I saw the warning momentarily as I was turning off the car. I turned it back on again, and no message. Please look into this. I fear for everyone who buys a Rav4 from the factory. It seems to be a common occurrence for brand new Rav4, not just a one or two happenstance.

NHTSA ODI 11586978

The vehicle simply shutoff while driving. I am told Toyota is aware of the defect related to water intrusion in the air intake. It causes water to intrude into the air filter and map sensor which in turn causes the vehicle to simply shut down.

NHTSA ODI 11584811

I'm driving a rental Toyota RAV4. I stopped the car at a curb, pushed the button to turn off the engine, and got out. There was a beeping sound (accessory on beep). I ignored it, as I wanted to quickly check something outside. I started to walk away and someone yelled 'car rolling'. I ran back, couldn't block the heavy car, opened the door and jammed on the foot brakes. Then I noticed the car was still in Drive. With no engine-transmission torque against the wheels. The car is proximity-keyed, but does not require the transmission to be in the Park position, to turn the engine off. This has happened twice in my driveway as well. In retrospect I'm lucky not to have been struck or run over by the car or clipped by the door. -------- Yes I 'should' have put it in park. But every regularly keyed vehicle I have driven won't let me remove the key until it is in Park, and as I said this has happened when I was doing other things in the car in my driveway. Going proximity keyless has dropped the transmission interlock requirement. This is a recipe for disaster.

NHTSA ODI 11582801

On the [XXX] I purchased a TOYOTA RAV4 XLE AWB I VIN: [XXX] from Brampton East Toyota, 2 Maritime Ontario Blvd, Brampton, ON L6S 0C2 Canada. Very unfortunately, the vehicle is behaving dangerous to our lives because I've only had it for about 8 days and 300 KM on it on [XXX], I drove about 50 km into the city, while driving the vehicle seemed to start losing power and bucking. Several error symbols flashed including the engine light. I managed to pull mostly off the road but not all the way off. My rear was still on the road. The car was unresponsive. I waited a few seconds then tried to turn off and restart the car. The message "Steering Power Low" came on as well as several warning lights. I turned the car off totally and waited. I tried restarting again. Same bucking and error message. I turned the car off. and reported the issue to Brampton east toyota, they perform some checks and found battery issue and ask me to report if comes again I was promised this issue would not come again, but second time on Friday [XXX] evening this happened again and the car lost all power and slightly hit a road side wall, thanks to the the [XXX] the car was not in speed or on a express highway otherwise Toyota would found 5 dead bodies including a 5 year old child in car. Now with the "Steering Power Low" inow steering is not getting automatically back to the normal position I have to roll it back to normal and behaving really strange and since its in garage and Also The car is driving in the parking mode ON and the reverse camera is also displaying. I really don't feel safe to take the car out on the road, I don't want others to have problem because of my car I have showed all the videos and I would appreciate it if you could organise it before you find us with injuries on a highway or dead. and We look forward to an immediate action settling this matter amicably. If anything to ask feel free to call/write. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11581817

Rav 4 will randomly shake and turn off saying engine stopped steering power low.

NHTSA ODI 11581279

After driving the vehicle in the rain, pulled into work and the car died. Would not restart, it popped up with power steering low error code. After leaving work car started right up and drove normal. Searching online and a lot of other people are having same issue, causing there cars to die and not restart when they are in traffic. Most people reporting the same issue have had their cars die on them while on the highway in stop and go traffic, which could lead to a wreck. I don’t want this to happen to me or anyone else as I travel a lot with my two small children in the vehicle. Other items to note, almost all the people I found online with same issue have said that it was also raining, with their windshield wipers on and the start stop function turned on. Thank you for looking into this for me and other customers.

NHTSA ODI 11581089

Moon roof spontaneously shattered while driving. No impact from any object caused this, no other vehicles around and vehicle was only at 5 MPH at time of shattering. It’s as if the glass just shattered outwards from inside the cabin of the vehicle. Showered driver with glass and could have caused injury especially if glass fell into eyes.

NHTSA ODI 11568993

Vehicle exhibits a squeal/squeak noise from the front brakes with light to moderate braking while driving at low speed.

NHTSA ODI 11568245

None of the doors has puddle/ courtesy lights which can cause hazard situation when doors need to open in dark environment. Those lights when available alerts oncoming vehicles pedestrians or cyclists. Oncoming vehicles cyclists at danger of poor visibility if the doors open. There use to be lights on all 4 doors few years ago on any motor vehicle. Then certain manufacturers made them available only on front doors. Now they are all gone from all doors at least in the car I have. In my opinion this should be a safety requirement. Kindly evaluate and see if what I mention make sense. It was a simple technology which may have prevent certain hazardous situation.

NHTSA ODI 11565448

1 - there is no hatch release button on the remote or inside the vehicle 2 - there is no tune knob on the radio. Dangerous when using the touch screen to change channels while driving 3 - the door handles are close to the door hinges. Extremely hard to carefully open and also have to pull very hard to close doors. There is no grip in the door armrests. 4 - gearshift should be on the left side of console, not the right 5 - no ability to customize what you want displayed on the touchscreen, ie mpg, direction, temperature, date, time, channel, etc. It’s all or nothing. 6 - trip info doesn’t display current mpg compared to trip mpg 7 - passenger seat has pocket on back, but driver’s seat does not

NHTSA ODI 11561015

The drivers side mirror is distorted like if you have on a pair of glasses that are stronger than they actually are. It makes my eyes go cross-eyed everytime I look into that mirror & it's going to cause me to get into an accident if it's not addressed. I already went to the dealership & the service consultant said he could see what I was talking about but the service technician said he saw nothing wrong with it. I am also have an issue with the alignment. It was off when I brought it in for my inspection sticker & had them look at it & they said it was slightly off so they adjusted it but here it is 3 days later & my alignment is off once again. I contacted the person that sold me the car & a service manager is suppose to be getting in touch with me. That's also what they said last week when I first mentioned the issues to them but I never got a phone call. So we shall see.

NHTSA ODI 11557776