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What 16 owners told NHTSA about the 2024 Rivian R1s Bev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (16)Crash / fire / injury (5)Suspension (4)Driver assistance (3)Speed control (3)Airbags (2)Body & structure (2)Electrical system (2)Seats (2)Wheels (2)Backup camera & sensors (1)Brakes (1)

1 of 16 complaints match · Backup camera & sensors · clear filters

Dec 30, 2025Body & structureBackup camera & sensors

While backing very slowly into a parking space, I lightly contacted small twigs (please see photo) with the vehicle. There was no impact with another vehicle, pole, wall, or solid object, and no significant force was applied. A child seated in the third row mentioned hearing a light scraping sound. Immediately afterward, the rear window suddenly and violently exploded, sending glass shards into the interior of the vehicle. The glass dispersed forward into the cabin, creating a significant safety hazard for the occupants, including children. There was no prior damage to the window, no visible cracks before the incident, and no collision that would reasonably explain the shattering of tempered glass. The explosion appeared spontaneous and disproportionate to the minor contact with twigs. This incident raises serious concerns about rear window glass integrity and the risk of injury to passengers, particularly children seated near the rear of the vehicle.

NHTSA ODI 11707817

Working with the data? Download all 16 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Rivian R1s Bev verdict →