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What 68 owners told NHTSA about the 2024 Ram Ram 1500 Crew Cab Trx

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (68)Crash / fire / injury (6)Electrical system (27)Engine (23)Transmission & drivetrain (14)Brakes (11)Fuel system (6)Driver assistance (5)Steering (5)Speed control (4)Visibility & wipers (4)Airbags (3)

6 of 68 complaints match · crash/fire/injury only · clear filters

Jun 4, 2026Transmission & drivetrainFire

The driveshaft boot fell apart or came loose and contacted the emission system exhaust piping and eventually caught on fire. The whole underside was in flames and it was extinguished by the passengers. The unit could have completely caught on fire as the gas tank is close by. Killing the passengers and igniting the mountainside on fire. The vehicle will be towed to a dealership for inspection by the insurance company and the dealership.

NHTSA ODI 11741964

Jan 17, 2026SteeringElectrical systemBrakesCrash

As I was about to pull into my driveway my accelerator did not respond to braking I was going very slow about to make a left turn , less than 10mph Just As I started the left turn the wheel became unresponsive and the accelerator did not deccelerate At the same time my control panel seemed to glitch/flash I put both feet on the brake and stood on it as the truck continued forward until it struck the mailbox The truck stopped at that point but I could still hear the rear wheels turning on the road until I put it into park

NHTSA ODI 11711580

Oct 2, 2025AirbagsCrash1 injury

The airbag system failed to deploy during a front-end collision. Despite significant damage to the front of the vehicle, none of the airbags activated. Yes, the vehicle is available for inspection upon request. The driver (my husband) hit his head on the steering wheel due to the airbags not deploying, which put his safety at serious risk. The lack of airbag deployment increased the chances of injury during the impact. The problem has not yet bee confirmed by a dealer or independent service center. We are in the process of having the vehicle inspected. The vehicle was seen by police and today insurance representatives will inspect it. However, the manufacturer has not yet inspected the airbag system No warning lights or messages were present before the accident. There were no signs that the airbag system was malfunctioning.

NHTSA ODI 11690923

Mar 15, 2025Fire

While driving started smelling something burning. Pulled to the side of the road and opened the hood to find the truck on fire. The truck burned completely and is a total loss.

NHTSA ODI 11648449

Jun 16, 2024Body & structureCrash

Tailgate misalignment and faulty security issue. Tailgate opened unreasonably ant least 3 times: while parked, while driving and caused damage.

NHTSA ODI 11594670

Mar 27, 2024WheelsCrash

2024 Ram 1500. Approximately four weeks off the dealer lot new. Approximately 1,300 miles. The vehicle had never been involved in any sort of accident, hitting of a pothole or curb. As I was traveling down a secondary road at approximately 30 miles per hour, the rear-left wheel separated from the vehicle without warning. This caused extensive damage to both the Ram and another vehicle that was later struck by the wheel. This occurred at approximately 11:00 PM. Upon inspection of the wheel, we noticed one of the lug studs was sheared off. The next day we returned to retrace the route I took that night to see if we could find any of the lug nuts. Approximately 500 from the point where I exited the parking lot, we located one lug nut with the stud sheared off still inside. Approximately three miles up the road from that location is where the wheel separation occurred. We were able to recover four lug nuts within 200 feet of that location. I had only had this vehicle for four weeks and had not, nor had I any reason to have loosened or taken off any of the wheel components. Manufacturing defect seems to be the only reasonable explanation. I have in my possession five lug nuts, one with the stud sheared off. The vehicle and wheel are currently at a Ram dealership awaiting inspection by the manufacturer and insurance company. Our safety was put at risk because the vehicle experienced a violent jerking and lurching and could have flipped or collided into another object. The dislocated wheel could have killed the people in the car that were hit by it. Has the problem been reproduced or confirmed by a dealer or independent service center? I do not know. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Currently ongoing. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.

NHTSA ODI 11579708

Working with the data? Download all 68 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Ram Ram 1500 Crew Cab Trx verdict →