Jun 2, 2026Electrical systemEngineFire
The vehicle experienced a thermal event that was caused by a defective fan motor. The vehicle has been inspected by stellantis and a third party investigator. Report attached
NHTSA ODI 11741582
Home · 2024 Ram Promaster · Complaints
What 12 owners told NHTSA about the 2024 Ram Promaster
These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.
All (12)Crash / fire / injury (1)Driver assistance (3)Electrical system (3)Engine (3)Steering (2)Body & structure (1)Lane Departure (1)Visibility & wipers (1)
3 of 12 complaints match · Engine · clear filters
Mar 24, 2026Engine
Vehicle is overheating without gauges showing a problem. Had a mechanic check it out and the cooling fans are not working. I have seen there is a recall for this problem, but my VIN is not listed. This is a known problem, but RAM needs to widen their scope of vehicles that are affected by this fire risk.
NHTSA ODI 11726803
Mar 23, 2025Electrical systemEngine
While driving down the interstate, the vehicle shut off completely without warning. I had to put it in park and quickly turn it back on. It drove for a few hundred miles and did it again. Then, at miles 9769 and 9980 it did it again. 4 times in less than 10,000 miles on the vehicle. No engine warnings, nothing. Just shuts off at all different speeds, without warning. Dashboard completely shuts off, and vehicle does not coast - just comes to an almost immediate stop.
NHTSA ODI 11649990
Working with the data? Download all 12 complaints as CSV · fetched from NHTSA July 10, 2026
How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Ram Promaster verdict →