My infant daughter became stuck in the rear seat due to a seat belt malfunction in my Nissan Ariya Evolve. The seat belt buckle would not release even after repeated attempts to press the release button. We tried multiple times to unbuckle it normally, but it remained stuck and would not open. This created a serious safety situation, as my child was trapped and unable to be freed. Due to the emergency, we had no option but to cut the seat belt in order to safely remove our child. This is extremely concerning because seat belts are a critical safety feature, and failure to release can pose a serious risk, especially in emergencies where immediate evacuation is required. The vehicle has since been taken to a Nissan service center, but they are claiming this is not a defect and are charging approximately 1000 for repair. I am reporting this issue because a seat belt that fails to release is a major safety hazard, particularly involving a child occupant. This issue could potentially affect other vehicles and should be investigated.
NHTSA ODI 11729797