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What 6 owners told NHTSA about the 2024 Mercedes-benz S-class Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (6)Electrical system (2)Speed control (2)Transmission & drivetrain (2)Driver assistance (1)Fuel system (1)Suspension (1)Tires (1)Visibility & wipers (1)Wheels (1)

1 of 6 complaints match · Visibility & wipers · clear filters

May 27, 2025Visibility & wipers

The contact owns a 2024 Mercedes-Benz S 580-E. The contact stated that while driving 80 MPH, there was an explosive sound coming from the vehicle. There was no warning light illuminated. The contact drove to the nearest dealer where it was discovered that the sunroof had exploded without impact. The dealer provided an estimate for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 29,000.

NHTSA ODI 11663143

Working with the data? Download all 6 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Mercedes-benz S-class Phev verdict →