Home · 2024 Mercedes-benz GLS · Complaints

What 18 owners told NHTSA about the 2024 Mercedes-benz GLS

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (18)Crash / fire / injury (6)Driver assistance (4)Electrical system (4)Engine (2)Visibility & wipers (2)Wheels (2)Body & structure (1)Fuel system (1)Lane Departure (1)Seats (1)Tires (1)

1 of 18 complaints match · Seats · clear filters

Jun 9, 2026Seats1 injury

[XXX] girl went in back passenger door (rear facing car seat present), crouched under seat area to climb to middle seat when [XXX] brother push button and seat moved forward without stopping crushing [XXX] old head between back of seat and back of Car seat. There was no safety stop, was stuck mother has to press button to move seat back to release head. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11743087

Working with the data? Download all 18 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Mercedes-benz GLS verdict →