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What 18 owners told NHTSA about the 2024 Mercedes-benz Eqe

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (18)Crash / fire / injury (4)Brakes (5)Driver assistance (4)Electrical system (4)Wheels (2)Lane Departure (1)Lights (1)Tires (1)Transmission & drivetrain (1)Visibility & wipers (1)

4 of 18 complaints match · crash/fire/injury only · clear filters

Aug 30, 2025Driver assistanceCrash

Twice, the car has autonomously braked when there was no threat to the car. The first time we were subsequently rear ended, though fortunately at low speed. There was cosmetic damage to the bumpers of both cars and the occupants were shaken up, but not injured. The second time the were driving at about 35mph when the car slammed on the brakes. Fortunately the following vehicle was not close and there was no collision. The occupants were again shaken up, but not injured. The "braking assistance" can be disabled, but only for the current trip. It is automatically reenabled the next time the car is started.

NHTSA ODI 11684105

Jul 29, 2025Electrical systemBrakesCrash1 injury

I was driving from Fresno to Lake Tahoe stopped in Manteca to charge my car at the Tesla SC as I was reversing into the charge spot the car suddenly stopped a message appeared “speed severely restricted “ I tapped the gas pedal and no response within a millisecond the car accelerated in reverse at a high speed hitting the pole in front of the Supercharger resulting in damage to the backend of the eqe

NHTSA ODI 11677127

Aug 5, 2024Driver assistanceCrash

An experienced vehicle operator with an impeccable driving record experienced unforeseeable, unexpected, sudden, unintended and uncontrollable acceleration of the vehicle resulting in a crash. The dealer from which the vehicle was purchased produced a single-sheet printout of data from the vehicle's onboard computer evidencing zero pressure on the accelerator pedal and about 150-pounds-per-square-inch of pressure on the brake pedal in connection with the incident.

NHTSA ODI 11606384

Jul 22, 2024Transmission & drivetrainElectrical systemCrash

Upon pulling into a parking spot and foot on brake as car is proceeding to park the vehicle accelerated on its own causing driver to force staring while out of parking spot to prevent major damages

NHTSA ODI 11603900

Working with the data? Download all 18 complaints as CSV · fetched from NHTSA July 14, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Mercedes-benz Eqe verdict →