I have a 2024 MAZD CX-90 Preferred Plus AWD. I was driving my [XXX] grandson to preschool and it sounded as though the passenger's door opened while I was driving. In the split second I looked back to check, unfortunately, I hit a guard rail. My grandson was buckled in his car seat. his first words were "Meme, the door opened but I didn't do it". He was buckled in his car seat and I believe the safety door locks were on. There was no warning sound or light indicating the door was open while I drove. I pulled over, got out of the car and looked. the passenger's back door handle was positioned up but the door was closed. being so shook up, I didn't think to take any pictures. I then had messages on my car saying Dynamic Stability control malfunction - have the vehicle inspected and Engine Malfunction - have the vehicle inspected. I called my dealership to find out if there were any recalls on this type of problem (they said that there weren't any). I have come across a forum where a person states: "So can confirm 1st row passenger door does not provide any warning as well. Looking at the manual, I see that there is supposed to be a warning sound when any door/hood/liftgate is open while driving, as quoted below. If someone else confirms this is normal behaviour, then I think we should file a safety defect complaint with the NHTSA and Transport Canada. “Door-ajar Warning Light/Liftgate-open Warning Light/Hood-open Warning Light The light turns on if any door/liftgate/hood is not closed securely. In addition, the warning sound is activated if any door/trunk lid/liftgate is not closed and the vehicle is driven. Close the door/liftgate/hood securely.” This was a very scary situation. I absolutely will concede that something did happen with this rear passenger door. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11712279