What 308 owners told NHTSA about the 2024 Mazda Cx-90-mhev

The steering rack is the component that has failed. On multiple occasions while I am driving on the freeway the steering will randomly pull in the opposite direction of the turn that I am on. Or if it the pavement is uneven it will hit the bump and stick and get harder to steer or pull one way or the other. I have been in 3 near accidents at freeway speeds. I have taken it to the dealer and they say they can not replicate it so they are not fixing it or addressing my concerns. There are no warning lights and no warning when it is going to happen so I have to grip the steering wheel tightly with both hands to prevent from being pulled or pushed into and accident. It has already been recalled once for this same behaviour.

NHTSA ODI 11731595

I am writing to formally report a serious safety defect regarding the steering system of my 2024 Mazda CX-90. While driving at various speeds, the steering wheel frequently exhibits a "sticking" or "binding" sensation. In several instances, the steering wheel has become momentarily stuck in a fixed position, requiring significant physical force to "break it loose" and regain control of the vehicle's direction. Safety Risk: This condition is unpredictable and creates a hazardous driving environment. The sudden resistance and the excessive effort needed to maneuver the vehicle pose a high risk of over-correction, which could lead to a lane departure or a collision. This mechanical failure compromises the fundamental ability to steer the vehicle safely. Request: I am submitting this report to ensure this issue is documented for safety investigations and to urge a review of potential defects in the steering rack or electronic power steering (EPS) calibration for this model.

NHTSA ODI 11731639

report “sticky” or unexpectedly heavy steering, even after a recall repair.the steering wheel feeling jumpy or locking up, with sudden changes in effort.

NHTSA ODI 11731707

Since about 9 months ago, the steering wheel has been “pulling/tugging” when driving on a curb, even the slightest curb, specially when over 50mph. No warnings lights on, vehicle has has an alignment in the last year. And it is not a “line assist” problem. I turned that off for a while be sure. Vehicle was inspected by an authorized Mazda service provider, and they suggest changing the steering train to fix the issue. I particularly remember this issue came up after hybrid battery was replaced. Not sure if related or not. It is a huge safety issue, as when driving at high speed it is very hard to manage.

NHTSA ODI 11731734

STEERING WHEEL SEEMS LIKE IT STICKS WHEN CORNERING OR TURNING WE ALMOST HAD AN ACCIDENT GOING AROUND A CORNER

NHTSA ODI 11731401

Steering wheel gets "Stuck" when making a sweeping left turn and needs force to return to neutral. Suspension "creaks" and "grinds" when going over bumps or hills.

NHTSA ODI 11731058

I have a 2024 Mazda CX-90. I want to report that about two years ago I was contacted regarding a recall (or possibly multiple recalls). The steering would become stiff while turning on curves. I took the vehicle to the dealer, and they reprogrammed something, which fixed the issue for a few months (I don’t remember exactly how long). However, the same problem happened again about three times. I brought the vehicle back to the dealer on January 23, 2026, and they did not have the necessary parts to repair it. I told them I was very afraid to drive the vehicle in that condition because the steering would get stuck when turning on curves, and I was worried that one day it could cause a serious or even fatal accident. The dealer told me they could not do anything at that time. It took 65 days for them to replace the parts, and it was very stressful driving under those conditions. Even after the repair, the vehicle does not feel right. I feel that the steering still moves abnormally, and I am very afraid to drive it like this. Additionally, the brakes sometimes make a strange noise. I don’t know what to do about this situation. I would like to return the vehicle, but I don’t know how, especially since the dealer is no longer responsible. I need help. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11730889

While making sweeping turns, but predominantly left-hand turns, the steering wheel will get momentarily stuck in a turning position. Sometimes it is more difficult to get the wheels to straighten out than other times. Also, it normally only happens at higher rates of speed, more than 30mph. The steering getting "stuck" in a turning position, especially at elevated speeds, poses serious risks of getting in an accident. Especially if it were to happen into oncoming traffic on a 2-lane highway or something similar.

NHTSA ODI 11730890

My vehicle has had the steering recall performed. However I have an issue where the steering is becoming very sticky, mostly when turning left. For example on an interstate clover leaf where steering angle is held constant for a short period of time, the steering feels stuck and requires extra effort to overcome that stuck point. It's alarming. This appears to be getting worse over the past few months.

NHTSA ODI 11730899

The vehicle is experiencing intermittent steering “sticking”, most noticeable during normal highway driving and minor steering corrections. The steering wheel does not always return smoothly and instead feels resistant before releasing. This condition is unexpected, repeatable, and presents a safety risk, particularly during normal lane-keeping. Especially happens during left turns or keeping in lane while going through sight left curves. Very noticiable when going through traffic circles.

NHTSA ODI 11730974

Intermittent and brief increases in steering effort (described as “sticky steering”) while driving. I could also describe as "grabby" steering that causes me to have to grab the steering wheel tightly with both hands to prevent loss of control.

NHTSA ODI 11730445

Steering feels stucked and when navigating in a curve. You have to put an effort to get the steering wheel unstuck.

NHTSA ODI 11729248

Steering locks when turning/ in a curve trajectory. Must manually overpower wheel to break locked position when coming out of the turn. No warning lights or sensors alerted. Vehicle will be brought to dealer for service for determined solution. Available for inspection.

NHTSA ODI 11729191

The steering wheel becomes sticky when turning at highway speeds and around 30 MPH. This problem happens consistently when turning at certain speed. Lot of extra effort needs to be applied to bring the sticky steering wheel back to the original position. This extra effort makes the turning very dangerous as the sticky steering wheel doesn't smoothly reverts back to normal position. Any extra effort applied to bring the steering back to the normal position results in a jerky, sudden, and rash movement of the vehicle. Without the conscious application of this unnatural and abnormal extra effort, the vehicle is more prone to accidents during turning particularly at highway speed. Contacted the nearest local dealer. Local dealer outright refuses to diagnose the problem without charging the fee even though car is well under warranty. Please take action so that this safety issue can be corrected. Also, Mazda needs to improve customer service by informing the dealer(s) not to refuse a basic safety related diagnostic unless a hefty diagnostic fee is paid by the the owner of the new vehicle.

NHTSA ODI 11729207

My vehicle has already had recall remedy for 24V-022, still experiencing "notchy" steering (momentary increase in steering effort). Mid corner the steering wheel locks into place, I can let my hands off the wheel and the steering wheel maintains the steering angle, I have to forcibly move it out of the lock to either increase or decrease turning radius. This is a recurring issue every time I drive the vehicle.

NHTSA ODI 11728821

Sticky steering overactive lane assist

NHTSA ODI 11728670

While driving the 2024 Mazda CX-90 and making turns the steering wheel become difficult to straighten/reduce deflection from the turned position. This has caused the vehicle to depart from our lane in traffic on the freeway multiple times. This has caused safety risk for ourselves with traffic barriers as well as with vehicles in other lanes. It is possible to over power the “sticking point” however it seems to be getting worse. A mazda service center has been contacted and they denied that they are required to remedy this because they already completed the recall for this issue in the past. The vehicle is available for inspection. The issues seems to be somewhere in the steering linkage or steering wheel mechanism based on the feel of the issues.

NHTSA ODI 11727963

Continuously experiencing sticky steering when making turns and curves/bends on the road. Have to use a lot more force to get the steering wheel back to the initial position or a safe position.

NHTSA ODI 11728032

My 2024 Mazda CX-90 has the STICKY WHEEL condition however it does not show-up as REcall for my VIN.

NHTSA ODI 11727633

Experiencing sticky steering and sudden increased steering effort. Previously addressed by recall 6524A.

NHTSA ODI 11727463

steering gets stuck or requires intense effort to move from center, specially on freeway or slight turns. feels dangerous specially when being on the freeway. took it to get looked at & they want me to pay for a repair that is listed on other cars that were recalled.

NHTSA ODI 11727341

According to your recall that states: Recall date 2024-01-17 Recall no. 24V022000 Mazda North America Operations (Mazda) is recalling certain 2024 CX-90 vehicles. An assembly issue with the worm gear in the steering system may result in a sudden loss of power steering assist. Recall consequence Loss of power steering assist while driving increases the risk of a crash. My car is not included in this recall according to my VIN number, however my car is doing the same thing described above in the recall. I am requesting that ALL Mazda CX 90 vehicles be in this recall. I took it to the dealership and although there hasn’t been a serious injury yet, there absolutely could be if it is not fixed.

NHTSA ODI 11726918

Description of the issue: While driving, the steering wheel suddenly develops a significantly increased resistance. This resistance can only be overcome by applying noticeably higher force. The steering feels as if it is “sticking” or momentarily binding. Driving conditions where the issue occurs: - Frequently on highways - Also on rural roads - Occurs both while cornering and while driving straight ahead

NHTSA ODI 11726952

Stick steering wheel. Excessive force need to steer while making a turn.

NHTSA ODI 11726771

Purchased the Mazda Cx-90 2024 and was told that all recalls had been cleared and completed. Steering recall for worm gear and grease had been cleared. Not consistent but when taking turns will have a sudden jerk and increase in steering, especially with left turns. called and reported to Mazda dealership and told by mechanic that this needed to be reported due to an undergoing investigation on recalls that were not truly resolved by Mazda. The vehicle was cleared of inspection in 2024 prior to our purchase. No wrecks but concerned this could lead to one.

NHTSA ODI 11726775