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What 52 owners told NHTSA about the 2024 Lexus Rx350l

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (52)Crash / fire / injury (4)Electrical system (18)Brakes (6)Engine (6)Driver assistance (4)Transmission & drivetrain (4)Body & structure (3)Speed control (3)Airbags (2)Lane Departure (2)Latches & locks (2)

1 of 52 complaints match · Lane Departure · crash/fire/injury only · clear filters

Jan 6, 2025SteeringLane DepartureCrash2 injuries

The car comes with proactive driver assist. The system when activated will cause the car to unexpectedly turn the wheel and lunge usually left if the system suspects you are going off of track. It works even on unmarked 2 lane country roads. Very disconcerting and dangerous. My wife was then subsequently in a serious accident on a slippery and snowy night that totaled the car. We are not convinced that the proactive driver assist system was the cause of the accident but can't help but think it may have been a contributing factor to the accident. Her car swerved into the oncoming lane on a unmarked (snow covered) highway.

NHTSA ODI 11634427

Working with the data? Download all 52 complaints as CSV · fetched from NHTSA July 21, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Lexus Rx350l verdict →