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What 17 owners told NHTSA about the 2024 Lexus GX 550

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (17)Crash / fire / injury (1)Electrical system (5)Engine (4)Brakes (3)Transmission & drivetrain (2)Airbags (1)Body & structure (1)Driver assistance (1)Speed control (1)Steering (1)Visibility & wipers (1)

1 of 17 complaints match · Airbags · crash/fire/injury only · clear filters

Jul 11, 2025AirbagsCrash1 injury

The airbags didn’t deploy in a collision that included the front and rear. My head and body was smashed into the steering wheel and dash. There were no warning that there may be a problem with this system. We have not had an inspection yet but are hiring an investigator for that purpose.

NHTSA ODI 11672962

Working with the data? Download all 17 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Lexus GX 550 verdict →