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What 9 owners told NHTSA about the 2024 Lexus Es350

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (9)Crash / fire / injury (2)Airbags (2)Lane Departure (2)Backup camera & sensors (1)Brakes (1)Seat belts (1)Seats (1)Speed control (1)

1 of 9 complaints match · Backup camera & sensors · crash/fire/injury only · clear filters

Mar 4, 2026Backup camera & sensorsCrash

The contact owns a 2024 Lexus ES 300h. The contact stated that while his wife was in reverse (R) and backing up into a parking space at approximately 2 MPH, she crashed into the rear of another vehicle. The contact stated that his wife did not hear the rear collision proximity alarm, and the vehicle did not automatically brake. The contact stated that the other vehicle was not damaged, but the contact's vehicle had damage to the driver's rear bumper and trunk. The contact stated that his wife was able to drive the vehicle away. The contact had taken the vehicle to a local dealer, who was unable to duplicate the failure and advised that all collision avoidance sensors were operating normally. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 23,000.

NHTSA ODI 11721935

Working with the data? Download all 9 complaints as CSV · fetched from NHTSA July 23, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Lexus Es350 verdict →