The vehicle has multiple safety and operational defects that remain unresolved after four service visits on April 10, May 28, June 19, and August 2, 2024, totaling more than 30 days out of service. Lane Keep Assist malfunctions unpredictably at highway speeds—at times making abrupt steering inputs without warning or failing to intervene during lane departure—creating a safety hazard. The vehicle has excessive wind noise, suggesting door or glass seal issues. The infotainment system intermittently crashes, freezing or disabling functions including the backup camera and Bluetooth phone audio. Dealer diagnostic scans showed 15 ECU modules not communicating and multiple diagnostic trouble codes (DTCs) across systems, indicating systemic electronic faults. Despite software updates and repair attempts, the problems persist and continue to impair the vehicle’s safety, reliability, and normal operation.
NHTSA ODI 11697650