Home · 2024 Kia Sportage Phev Phev · Complaints

What 64 owners told NHTSA about the 2024 Kia Sportage Phev Phev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (64)Crash / fire / injury (7)Electrical system (12)Visibility & wipers (10)Engine (9)Brakes (7)Driver assistance (7)Body & structure (6)Speed control (4)Airbags (3)Fuel system (3)Steering (3)

6 of 64 complaints match · Body & structure · clear filters

Dec 20, 2025Body & structureVisibility & wipers

While traveling at approx 65 mph on a clear, debris-free Alaska highway in -5°F temperatures, the panoramic sunroof of my 2024 Kia Sportage spontaneously shattered with an explosive sound. There were no vehicles in the immediate vicinity (nearest car was maybe 50 to 75 ft away) and no observation of flying debris or falling objects from overpasses. The failure appears to be a spontaneous glass breakage (SGB) incident potentially caused by thermal stress or manufacturing defect rather than external impact. Crucially, some of the remaining glass fragments and one large attached piece are displaced and flexed OUTWARD (upward toward the sky). There are also fracture lines in the remaining glass along and parallel to the sides of the vehicle as well as parallel to the front frame of the glass. They do not radiate out from a central point as one would expect from an object strike. This geometry to me indicates internal tension or cabin pressure release, as an external impact from a projectile would have forced the glass inward into the cabin. Additionally, there was very little glass in the vehicle cabin, certainly far less than one would expect given the size of the opening in the sunroof and the amount of glass missing. I have personally previously been in a vehicle whose side window was blown out from a vehicle kicked rock strike and in that case was showered with a lot of glass. Yesterdays catastrophic failure resulted in some glass intrusion into the passenger cabin at highway speeds, creating a severe distraction with sound was loud & sudden enough to potentially cause a loss of vehicle control. I am aware of similar reports regarding the 2023-2024 Sportage (and previous Kia panoramic sunroof class actions) regarding the use of ceramic glazing or assembly stresses that contribute to such failures. I request an investigation into whether the current model's panoramic roof assembly is capable of withstanding extreme thermal differentials and body flex.

NHTSA ODI 11706279

Jan 17, 2025Body & structure

The glass panel placed between the windshield and the Panoramic sunroof blew out with no external forces. Looking at other cases from online, this appears to be a problem dating back to the 2019 model. Attached are photos from the date of incident (12/31/2024) from 1/3/2025 and 1/17/2025.

NHTSA ODI 11636634

Jan 10, 2025Body & structure

Trim parts came off roof traveling on highway.

NHTSA ODI 11635184

Nov 18, 2024Body & structure

Sunroof explosion

NHTSA ODI 11625831

Sep 9, 2024Body & structure

While driving down highway, roof molding came loose and started to bang against the roof by flopping.

NHTSA ODI 11613557

Nov 30, 2023Body & structureVisibility & wipers

The sunroof exploded all of the sudden. I was driving on the I-675 highway toward Wright-Patt Air Force Base and the sunroof exploded, barely maintained vehicle control. The shattered glass hit my head and my child legs. Some glass sand enter my eye. I manage to pulled over and check my car interior for any strange/outside object but there was no external object, nothing. Called the police, they also inspect the vehicle and found nothing. I’m very concerned about this, could cost our lives. Drop the car at the dealership and they said that definitively was a manufacturing defect.

NHTSA ODI 11557569

Working with the data? Download all 64 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Kia Sportage Phev Phev verdict →