What 64 owners told NHTSA about the 2024 Kia Sportage Phev Phev

Sudden Unintended Acceleration – 2024 Kia Sportage – Safety Hazard. Incident Date: April 18, 2026. Location: Parking lot. While pulling into a parking space at low speed, I brought the vehicle to a complete stop with my foot on the brake. Immediately after stopping, the vehicle suddenly and forcefully accelerated forward on its own without my foot on the accelerator. I was actively pressing the brake pedal, but the vehicle did not respond as expected and continued to accelerate. The acceleration was strong enough that the vehicle jumped over the parking bumper with both front tires and struck a fixed post. Even after impact with the post, the vehicle continued to push forward as if still accelerating, until it hit another barrier and finally came to a stop. At no time did I press the accelerator pedal. The vehicle’s behavior felt completely uncontrolled and unsafe. This incident could have resulted in serious injury or death if it had occurred in traffic or with pedestrians in front of the vehicle. The vehicle has been towed to KIA dealership and is pending inspection. I am reporting this as a serious safety defect. No injuries. Front-end damage after collision with post. This event was sudden, unexpected, and not driver-induced.

NHTSA ODI 11732588

Description of Crash: On [XXX], I was involved in a front-end collision while driving my 2024 Kia Sportage. Despite the impact, the airbags did not deploy. Additionally, the Forward Collision Assistance system did not engage or warn me prior to the crash, even though conditions were normal and the system was active. Safety Concern: •The airbags and collision assistance are federally regulated safety systems. Their failure put me and any potential passengers at serious risk. •I am very concerned this indicates a defect in the airbag and/or collision avoidance system. Damage/Injuries: My front end of my vehicle is completely destroyed, and so is my engine. As for myself I am experiencing some soreness and discomfort Requested Action: •I request that Kia and NHTSA investigate this failure as a potential safety defect. •I want confirmation that my case has been documented and reviewed for possible recall or repair action. State Farm Claim #: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11690901

The car emergency brake component was faculty and kicked in at an inappropriate time. When the emergency brake occurs you are unable to move the car at all. Being unable to move put myself and my passenger seater at risk for bring hit to which we were. The vehicle was not inspected due to Kia Corporate office not answering the phone.

NHTSA ODI 11687004

hello , my mom was driving . she had all the lane driving assist systems on. the driving assist , lane assist, forward collision assist, lane keeping assist, & cruise control. it had started to rain my mom tried to move over to the middle lane the steer wheel would not let her it pulled her back as if someone was on the side of her but it wasnt it then started driving by itself. the car started malfunctioning , it toke control my mom tried to get a hold of the wheel but the power assit would not let her. it then turned by itself and drove straight into a mountain. we hit it head on with no warning. we then flipped 5 times and landed upside down. the door and windows did not work we were trapped. the power was completely out in the car. my insurance company has inspected it and states that they think the car malfunctioned. i have called kia and they stated a engineer was suppose to go get the black box to get the data. it has been three weeks kia has stopped returning my calls. my insurance company is holding my car for 90 days. Please Help. It is availible for inspection .

NHTSA ODI 11678633

The ECU malfunctioned and the passenger side airbag didn’t go off and should have. There were error codes and I told KIA service department about it but they weren’t to concerned and said they would look at it at my first service appointment

NHTSA ODI 11642932

The contact owns a 2024 Kia Sportage. The contact stated that while attempting to park in his residential carport, the brake pedal was depressed the brake pedal was stiff and did not move down as intended. The contact used excessive force but the vehicle failed to come to a stop. The vehicle collided with the screen room of his residence taking out three of the four walls of the patio. There were no injuries. A police report was not filed. The vehicle was towed to a dealer where the failure was not able to be replicated. The manufacturer was not notified of the failure. The failure mileage was 6,100.

NHTSA ODI 11600203

The contact owned a 2024 Kia Sportage. The contact stated that while driving at 77 MPH, the vehicle was involved in a front-impact crash with a large-sized deer. The air bags did not deploy. The contact stated that two minor children were seated in the rear seat. The vehicle was towed to a local tow yard. No injuries were sustained. No medical attention was administered. A police report was filed. The vehicle was condemned as a total loss by the insurance company. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 22,500.

NHTSA ODI 11581139