Jun 17, 2026Electrical systemEngine
The contact owns a 2024 Kia Sportage. The contact stated that while driving at undisclosed speeds, or while the vehicle was parked, the engine intermittently hesitated and the vehicle almost shut off. The contact stated that the START/STOP button was depressed to shut off the vehicle; however, the button became inoperable. The vehicle was turned off and restarted to resume normal operation. The vehicle was taken to a dealer, but the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 18,700.
NHTSA ODI 11744708
Apr 20, 2026Electrical systemSpeed controlBrakesCrash
Sudden Unintended Acceleration – 2024 Kia Sportage – Safety Hazard. Incident Date: April 18, 2026. Location: Parking lot. While pulling into a parking space at low speed, I brought the vehicle to a complete stop with my foot on the brake. Immediately after stopping, the vehicle suddenly and forcefully accelerated forward on its own without my foot on the accelerator. I was actively pressing the brake pedal, but the vehicle did not respond as expected and continued to accelerate. The acceleration was strong enough that the vehicle jumped over the parking bumper with both front tires and struck a fixed post. Even after impact with the post, the vehicle continued to push forward as if still accelerating, until it hit another barrier and finally came to a stop. At no time did I press the accelerator pedal. The vehicle’s behavior felt completely uncontrolled and unsafe. This incident could have resulted in serious injury or death if it had occurred in traffic or with pedestrians in front of the vehicle. The vehicle has been towed to KIA dealership and is pending inspection. I am reporting this as a serious safety defect. No injuries. Front-end damage after collision with post. This event was sudden, unexpected, and not driver-induced.
NHTSA ODI 11732588
Dec 31, 2025Electrical systemSpeed controlDriver assistance
Blank Instrument Panel Screen. abnormal CAN message which can cause certain instrument clusters with a 4.2” screen to reboot while driving. During this rebooting, the cluster will not show information such as the speedometer or telltales for approximately five (5) seconds. As a result, the subject vehicles do not comply with the visibility and illumination requirements of FMVSS 101, §§ S5.1.2 and 5.3.1
NHTSA ODI 11708050
Dec 16, 2025Electrical systemSpeed control
A month after buying my vehicle in February of 2024, while driving my vehicle the screen behind my steering wheel will black out and come back on and do a system check as if I had just turned my car on. It happens at all times of day, at all speeds. I kept a log of some of the incidences and there are no two that are the same. I have even been in park with the car on and it will happen. When you are driving with cruise control on and it does it the cruise control shuts off then comes back on after it has done the system check again. This is extremely dangerous while driving on the interstate and a line of cars around you. I have taken it to the dealership and they have worked with Kia to try to figure it out and still have not been able to. I am now going on almost two years of this happening without any resolution. Below I put the last time it happened but this happens ALL the time and is not one isolated incident. I have attached a log I kept for two months of the incidences.
NHTSA ODI 11705254
Jun 27, 2025Electrical systemEngine
Since day one of my purchase I noticed All warning light turned on and goes off while driving over an hour I thought it was normal as it’s my first Kia so continue to drive and it did same when ever I go on long drive and after 2 months it started vehicle to loose power and I always has to stop and restart the engine. Continued with same issue and all of a sudden it stopped on interstate and this time the car bogged out and engine shut off which was a dangerous situation for my whole family as cars behind would have hit us and cause multiple car collision I called my dealership to add this issue on my appointment for first service so it can be taken care of and I dropped off the car at dealership and after road test they confirmed that yes it has issue where multiple lights comes on and off so they don’t really know what’s causing the issue but will try to change the infotainment screen which they think is the issue might solve it so they kept my car for more than 90days and got my car back with scratches on dash and digital display bit shaky but according to milestones look like they tested if the issue been solved. ????
NHTSA ODI 11669615
May 4, 2025Electrical system
All the dash lights come on randomly has happened 3 separate times the 4th time they came on I also couldn’t shift out of park.
NHTSA ODI 11658802
Apr 25, 2025Electrical systemEngine
When we were entering a major intersection, car strolled and rolled forward and stopped 3/4 thru the intersection. It would not restart immediately while cars were speeding by on both sides. It finally started. This is the second occurrence we took the car into the KIA dealership. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI 11656699
Apr 3, 2025Electrical system
The doors won't lock. The button on the handle won't work sometimes. It's just random. This has happened 4 times in the last 2 years I have owned the car. I have to use app to lock and unlock the car. Once I drive it again everything is fine.
NHTSA ODI 11652592
Mar 25, 2025Electrical systemLights
The Dashboard with all the instrumentation goes blank while driving causing loss of all instrumentation gauges and headlights shut off. This has happened repeated times since the car was purchased new in June 2024 and has been in the service department since October a total of six times. They have replaced fitments, the dashboard cluster, the phone charging pad and have done multiple software updates and it continues to go blank while operating. The dash then lights back up with System Check and all the instruments lights in dash glow and it stays like that for several seconds. I am repeatedly told they cannot recreate the problem to properly diagnose so they have been cherry picking solutions to fix and it’s dangerous to drive. I have filed a complaint with the NC Attorney General, a BBB Auto Complaint, a Complaint with the Manufacturer directly and they are telling the dealer to return car to me because they can’t recreate the problem and so in their opinion nothing is wrong when I have video of this happening while driving. Please help me
NHTSA ODI 11650407
Mar 10, 2025Electrical system
Cluster screen goes black The dealership has replaced the screen & completed a software update. I have several videos. The dealership states they can’t fix it because they can’t replicate it. So I send them a video when it occurs. I called Kia direct and was informed to get a new car. It’s been going on for a year. We purchased the car brand new.
NHTSA ODI 11647454
Oct 16, 2024Electrical systemEngine
Stopped at traffic light, light turned green and went to accelerate. Car died, all lights came on dash in oncoming traffic and car would not restart for minutes.
NHTSA ODI 11620099
Apr 25, 2024Electrical system
Infotainment panel on this vehicle flickered on and off. In certain occurrences the whole infotainment cluster would go out while driving and would not come back on. Kia dealer was told from their tech line which is through Kia corporate that it could be faulty electrical wiring or this coaxial cable. Kia dealer specifically stated that they had no idea that this coaxial line was there and had to fix the connection by welding it again. After this so far the infotainment system seems to be working properly. Now we are dealing with a battery discharge warning problem that Kia dealer can’t seem to figure out after they fixed the infotainment system. Before this the battery discharge warning never came up.
NHTSA ODI 11585226