What 68 owners told NHTSA about the 2024 Kia Ev6

2024 Kia EV6 leased January 2025. Vehicle is subject to NHTSA Recall 24V-867 / Kia campaign SC327 for the Integrated Charging Control Unit (ICCU). The recall remedy was performed at an authorized Kia dealer in July 2025 (software / operational logic update). The defect was not cured. Three months after the recall remedy was performed, the vehicle suffered complete loss of electrical power and would not move. It was towed to the Kia dealer. The dealer's own diagnostic recorded code P1A9096 — the exact diagnostic code Kia's recall instructs technicians to check for — and replaced the ICCU and high-voltage fuse. This is the recall-defined failure occurring AFTER the recall remedy was applied. Approximately three months later, the vehicle again suffered total loss of power and would not start in cold weather. It was towed in. The dealer replaced only the 12-volt battery and did not address the ICCU, despite the documented prior ICCU failure on this VIN. The 12V battery failure is a known downstream symptom of ICCU failure on this platform. Approximately one month after that, the vehicle returned for charging system failure ("vehicle charges briefly then stops") and a "check electrical/hybrid system" warning that appeared while driving. Diagnosed as charging port failure. Vehicle was out of service approximately 27 consecutive days. Total cumulative days out of service across four visits: approximately 35-40. Two safety-related stranding incidents resulted from these failures. Both occurred in winter conditions in Pennsylvania. In the first, the driver was stranded in a parking lot at night during a snowstorm in sub-zero conditions; three tow trucks were dispatched before a flatbed could recover the vehicle because the EV could not be towed conventionally with no power. In the second, the vehicle died in a school parking lot during a snowstorm; the first dispatched tow truck could not recover an EV with no power, and the driver had to walk multiple miles home in freezing

NHTSA ODI 11734168

Listing as all 3. ICCU/fuse went out, car decelerated to 45 MPH max and flashed a warning to pull over. The bottom left battery indicator for the 12v battery also changed to red, indicating it was not regaining power from the main EV battery. Currently in shop hoping to get part in soon

NHTSA ODI 11733307

Was backing out of a parking lot space when a loud popping sound was heard from the right rear portion of the car. Shortly after a check electrical system message was displayed and to pull over. Then eventually had a power limited message pop up after 12V battery charging status/condition was checked by roadside service. Would turn out to be the ICCU (Integrated Charging Control Unit) after dealership nearby (Peak Kia) was able to diagnose the problem. Unknown if the failed part is available for inspection. I wouldn't say my safety or others safety was put at immediate risk, but could have been since the car did eventually completely shut down right as I was able to get home only about 1-2 miles away. Vehicle was seen by dealership a few days later and as far as I'm aware are the only entity to do an inspection on the vehicle. No prior warning of any kind before the ICCU failed, and car had complied with all recalls that were supposed to prevent or at least reduce chances of ICCU issues.

NHTSA ODI 11726159

Driving car and then all of the sudden a critical battery alarm appeared and I lost the ability to go above 23 mph. It ended up being the ICCU that needed to be replaced.

NHTSA ODI 11725189

After starting the car, a message displayed on dashboard "Check Electrical System." I tried driving the car out of the garage and then a message displayed to the effect of "Stop the car and check battery." I called the dealer and they said to have the car towed to them. After having the car towed to the dealer, they ended up replacing the Integrated Charging Control System (ICCU) and fuse. The danger is that the failure of this ICCU part could cause immediate loss of power when driving. Luckily, that didn't happen to me since I was only creeping slowly out of my garage.

NHTSA ODI 11725422

I purchased this vehicle just over a year ago as a CPO model with only 8,000 miles on it. It now has just over 23,000 miles. In this short time of ownership, it has been back to the dealership 3 separate times for serious EV system issues. The first visit involved a software update intended to correct a 12-volt charging issue that could prevent the vehicle from charging and potentially cause ICCU failure. Shortly after that update, the 12-volt battery failed, despite being <18 months into service, completely bricking the vehicle and leaving me stranded waiting for a tow. The battery was replaced under warranty. Less than 2 months later, while >30 miles from home, the vehicle displayed a “Check Electrical System Failure” warning. I was able to limp-mode the car back to the dealership. I am now being told that the main EV battery has failed and must be replaced, possibly also the ICCU. The dealership cannot provide a firm timeline for repairs; parts availability could mean anywhere from 2 weeks to 4 months without the vehicle. This pattern of failures raises serious concerns about the reliability and safety of the EV6. Repeated electrical system issues create a very real risk of being stranded unexpectedly, potentially in unsafe situations such as on the side of a highway. To date, I have already lost four days of use due to service repairs, and I now face being without the vehicle for an extended and uncertain period. While a loaner vehicle is being provided, I will incur fuel expenses at a time of rising gas prices, undermining the financial rationale for purchasing an EV. Meanwhile, I continue making payments on a vehicle I cannot use, which is depreciating in value. I understand that new technology carries some risk. However, despite prior updates and even a model refresh, the ICCU issue appears unresolved, and Kia does not seem to have a clear root cause identified. For a vehicle marketed on innovation and dependability, this experience has indicated otherwise.

NHTSA ODI 11721903

Vehicle Information: 2024 Kia EV6 (VIN: [XXX] ) Mileage at time of failure: 14,005 Complaint Description: My 2024 Kia EV6 experienced a complete failure of the 12-volt battery system despite the high-voltage traction battery showing approximately 80% state of charge. The vehicle became completely inoperable without warning. The 12-volt battery was fully discharged and the vehicle would not enter READY mode. The vehicle required a jump start to become operational. After being jump started, the 12-volt system did not appear to charge properly, suggesting a failure of the Integrated Charging Control Unit (ICCU), which is responsible for converting high-voltage battery power to maintain the 12-volt battery. This failure created a significant safety concern because: The vehicle became completely disabled without warning. This failure occurred while driving in heavy traffic, it created a hazardous situation. The vehicle’s electrical systems, including safety systems, depend on the 12-volt battery. There are known reports of ICCU failures in Kia and Hyundai electric vehicles that result in identical symptoms (sudden 12-volt battery discharge despite adequate traction battery charge). This suggests a potential systemic defect rather than normal battery wear. I am filing this complaint due to concern that this issue represents a broader safety defect affecting multiple vehicles and may require investigation or expanded recall action. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11719101

ICCU failure

NHTSA ODI 11716745

ICCU failure while driving. Vehicle defaulted into limp-home mode and required towing to a dealership once it fully died. The issue was confirmed to be the ICCU and the part was replaced.

NHTSA ODI 11713219

Car suddenly slowed from 55 mph to 25 mph because of issues with the 12v battery and the ICCU system. The car is only 1 year old. From looking online, this seems to be a fairly common issue/problem. The dealer is working on it now, but it seems likely that this issue will happen again. If it happens on a freeway, certainly a safety concern.

NHTSA ODI 11708340

Heard a pop, followed by power failure and warning lights to stop operating the vehicle. The ICCU unit had blown.

NHTSA ODI 11708251

ICCU failed. Heard a popping sound from rear of passenger compartment, dash errors lit up, car went to limp mode

NHTSA ODI 11704942

I was driving on the freeway steady at 72mph and the car suddenly accelerated on its own. It hit 90 within seconds and I had to step on the break for the car to slow down.

NHTSA ODI 11703834

Description of Incident: 1. What component or system failed or malfunctioned, and is it available for inspection upon request? The high-voltage battery system and charging system in my 2024 Kia EV6 malfunctioned. Despite showing 40 miles of range remaining, the battery suddenly dropped to 5 miles before the car became completely unresponsive and failed to charge. Additionally, the vehicle could not be shifted into neutral or powered on. The vehicle is available for inspection upon request. 2. How was your safety or the safety of others put at risk? The sudden loss of battery range left me stranded at a Shell Recharge station in Elkridge, MD, at [XXX] on[XXX]. Being stranded at this hour posed a personal safety risk, especially in an unfamiliar area, as I was unable to move the vehicle. Moreover, the malfunction could endanger drivers if such a failure occurred while driving. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? The problem has not yet been reproduced or confirmed, but I previously reported symptoms of 12-volt battery issues to the dealership on November 12, 2024, one day after receiving the vehicle. 4. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? The vehicle has not yet been inspected by the manufacturer or any other representatives. I am awaiting guidance on next steps from Kia and the dealership. 5. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? Yes, I noticed warning signs related to the 12-volt battery on November 12, 2024, shortly after receiving the vehicle on November 11, 2024. However, no specific warning lamps or error messages appeared at the time of the failure. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11627875