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What 64 owners told NHTSA about the 2024 Kia Carnival Hybrid Hev

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (64)Crash / fire / injury (9)Electrical system (15)Engine (7)Steering (7)Body & structure (6)Seats (6)Fuel system (4)Visibility & wipers (3)Airbags (2)Brakes (2)Seat belts (2)

1 of 64 complaints match · Steering · crash/fire/injury only · clear filters

May 13, 2024SteeringBrakesCrash1 injury

Driver was approaching the end of [XXX] and attempted to turn left onto the ramp to [XXX] but without prior warning the brakes and the steering wheel failed and he couldn’t turn or stop the car which resulted in the vehicle hitting the guardrail. The driver endured injuries on his hand, and overall emotional trauma. My insurance company refused to check the cars computer to prove that the car indeed failed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11588543

Working with the data? Download all 64 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Kia Carnival Hybrid Hev verdict →