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What 233 owners told NHTSA about the 2024 Jeep Grand Cherokee Srt

These are the actual owner complaints behind this car’s reliability verdict, filed with the federal government, unedited. They’re unverified reports, not confirmed defects: read them as leads for your pre-purchase inspection, not a diagnosis.

All (233)Crash / fire / injury (8)Electrical system (105)Engine (99)Fuel system (40)Driver assistance (30)Transmission & drivetrain (25)Brakes (17)Lights (16)Lane Departure (10)Speed control (8)Steering (7)

1 of 233 complaints match · Engine · crash/fire/injury only · clear filters

Feb 25, 2026SteeringEngineCrash

I have a 2024 Jeep Grand Cherokee that I purchased July 19, 2024.I started having operational problems with the vehicle within two months. The car was in and out of the dealership five times through Nov. 2025. Each time the problem was verified by the service department and documented as such, including an incident of the engine shutting down when entering the expressway. I filed a lemon law claim September 2025, and settled December 2025. However, no reimbursement has been received. On Feb. 15, 2026, my car shut down completely as I was exiting a belt driven car wash, resulting in crashes of two vehicles in back of me. I had no control of shifting gears to move forward.

NHTSA ODI 11720350

Working with the data? Download all 233 complaints as CSV · fetched from NHTSA July 19, 2026

How to use these: a complaint is one owner’s report, filed voluntarily and published unverified. Patterns matter more than any single story. If several owners describe the same failure at similar mileage, put that system at the top of your pre-purchase inspection list. Back to the full 2024 Jeep Grand Cherokee Srt verdict →