What 87 owners told NHTSA about the 2024 Hyundai Tucson Fuel Cell

Automatic emergency braking stopped the vehicle because another vehicle in front turned right.

NHTSA ODI 11744187

I was in a car accident, and air bags didn't deploy.

NHTSA ODI 11740233

The contact owns a 2024 Hyundai Tuscon. The contact stated that while driving 55 MPH the vehicle rear of a second vehicle during the failure the no safety features had activated including the airbag, collision avoidance features. During the incident the vehicle collided with the same vehicle twice although the brake pedal was pressed. During incident the driver sustained neck, shoulder and back injuries and was unconscious and transported to the hospital. A police report was taken at the scene. The vehicle was destroy the towed away. The contact was informed that the safety sensor had failed during the incident. The manufacturer was notified of the failure, but no assistance was offered.The failure mileage was 5,000.

NHTSA ODI 11736482

My wife was slowly pulling into a parking spot, when at about 10ft from curb the car suddenly accelerated faster than she even thought the car even was capable of (the AWD likely helped). It hopped the curb and hit a tree. She backed it up to the parking spot (it acted normally) and had it towed to dealer. In hindsight, the car had been having a progressive amount and frequency of delay in normal acceleration, sometimes having a pause of up to second or two from pedal input to car response. We asked the dealer to check the EDR (event data recorder). The tech first said he didn't even know what that was, then that he checked with all his fellow techs and they didn't know either, then the story changed to the model not having an EDR. We politely told him which page in the Hyundai manual he can find it, and he refused to look, as did his boss. Car was transferred to a body shop, and disposition was to total the vehicle. While the body shop was still evaluating the car, we contacted a second dealer, who said they don't have a reader. I inspected the floormats before the car was towed, as that was an initial suspect, but it was locked in and clearly there was no obstruction. She was wearing tennis shoes and doesn't recall ever having an instance of hitting the wrong pedal in any vehicle. She thinks she was only coasting, not even touching the brake yet.

NHTSA ODI 11709963

I was rear-ended at an extremely high speed by an intoxicated driver. The impact from being rear-ended pushed my vehicle into another car, damaging the front and rear of my vehicle. My car was a 2024 Tucson with 14,646 miles in perfect condition. No warning lights were on the vehicle, as I consistently take excellent care of my cars. The airbags did not deploy. My car was totaled. I had several injuries from the accident.

NHTSA ODI 11705074

The contact owned a 2024 Hyundai Tucson. The contact stated that his wife was reversing out of the work parking space, the brake pedal was depressed, and when the gear shift was shifted into drive(D), the vehicle then accelerated independently. The contact stated that the engine revved, hit a parked vehicle, bounced off that vehicle, and continued to accelerate independently, abruptly veered the steering wheel to the left to avoid hitting a tree. The contact's vehicle then hit a second parked vehicle, where it came to a stop. No warning lights were illuminated, and none of the warning alarms sounded. The driver’s and passenger’s side air bags did not deploy. A police report was not filed. There were no injuries sustained. The insurance company was notified and towed the vehicle to a collision center. The vehicle was not diagnosed. The manufacturer was not notified of the failure. The failure mileage was 17,000.

NHTSA ODI 11674098

My car automatically braked in the middle of an intersection and caused my vehicle to be rear-ended. This was the third time automatic braking engaged when it should not have been. In the most recent incident on [XXX] I was injured and had to have medical attention. I googled automatic braking and there were many reports of automatic braking being deployed when it should not have been. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11642799

While sitting in stopped traffic on the interstate in the dark in the rain on 11/25/2024 my car was in drive; my foot was on the brake. Twice the car rolled away despite my attempts to brake or put the car in Park (I shoved the shifter into Park and the car continued to roll). I rolled into the back of a semi because I could not get my vehicle to stop. This had already been noted as a problem with 2024 Tucsons, yet your search engine tells me there are 0 unrepaired recalls for my car. I want to call this out as an unrepaired recall. I have left it with the Hyundai dealer at the moment. They tell me if they cannot make the problem happen for them they won't do anything to fix my car. This is a dangerous situation for me and for anyone with a Tucson that may have the same problem.

NHTSA ODI 11627731

Both horns failed in less than 15k miles. Any time spent on the internet shows this is a known issue. Reporting as a safety problem as you will not know they are gone until you need them to warn another car or person and you have no sound. Luckily I was not speeding and paying attention but the kid who rode a bike in front of me when my horns failed - wondered right out. I stopped just short of them. Only resulting in them falling over when they finally saw me and freaked out/fell over. Horns are located extremely close to the ground and can only be accessed if you remove the entire front bumper and side trim. So this isn't an easy fix for most people when/if they go out.

NHTSA ODI 11626326

We bought Tucson 2024 Sel from Stafford Hyundai [XXX]. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned checked the role down, but Alfred from service said only repair happened bad battery and also Manager said he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his calls. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big accident or death Safford Hyundai service is liable for it. Thank you so much. case created with Hyundai corporation but vehicle in now Safford Hyundai body shop. Hyundai corporation denied the case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11588385

•What component or system failed or malfunctioned, and is it available for inspection upon request? I am not sure exactly what system was involved. But I was pulling in to a parking space on a Washington DC street on Saturday [XXX] when my car suddenly accelerated the steering locked, the brakes didn’t respond and the vehicle mounted a curb and struck a tree. •How was your safety or the safety of others put at risk? The car went out of my control for a few moments, making it impossible to steer or brake. My wife and I were slightly injured when the car struck the tree and if the tree wasn’t there it could have continued on the sidewalk and struck a pedestrian or of the houses beyond the tree. •Has the problem been reproduced or confirmed by a dealer or independent service center? No. I reported it to the dealer the day it happened. They said I needed to take it to their service department to be looked at. The facility is closed on weekends – and I will take it in for inspection today, [XXX]. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, it has not. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, there was no warning that indicated there was a problem. After the incident, the car reported the front passenger side parking camera was obscured or broken (this was from the impact with the tree). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11588388

we bought Tucson 2024 Sel from Stafford Hyundai January 1, 2024. We were happy new vehicle owner and yourself. Sales told us it will be good for at least few years without any problem after four months and 22 days the vehicle started not running call Chantilly service they connected me with the online service and they suggested us to call Roadside assistant and jumpstart. while we talk with them jumpstart vehicle rolled down the driveway the door was open bumped by the carport wall. Luckily the vehicle stop didn’t damage anything behind other houses or anything. The door was damaged. We don’t want this vehicle anymore. We want return or replace. It’s a brand new vehicle and it’s a life safety issue and I have a special son., bad battery after four months and rolled down the driveway, I want to mention the Service Manager instance of empathy he told us nothing last forever have a bad battery after four months and roll down the vehicle is very normal. He mentioned Manager checked the role down, but advisor from service said only repair happened bad battery and also he did inform Hyundai motor corporation. I spoke with the case manager after I spoke with service manager and he said he never spoke with Safford service and no one return his callsl. He tried to call multiple times. Gap communication, and false information is giving to us and we purchased this vehicle from here we do not want this vehicle we want return or replacement, otherwise someone has to sign a bond and saying this is safe to drive. If cause any trouble with my family or big acident or death Safford Hyundai service is reliable for it. They said send it to body shop but they didn’t Thank you so much. Bellow is case created with Hyundai corporation.

NHTSA ODI 11586395

The forward collision avoidance system made me have accident. I was driving on the expressway, the forward collision made the car stop abruptly, then accelerate. As I was veering to the right, the car stopped again in the middle of the expressway causing me to have an accident. This is unacceptable and very unsafe. This vehicle is not safe to drive with the collision warnings.

NHTSA ODI 11570944