What 52 owners told NHTSA about the 2024 Hyundai Elantra

Partner was traveling at or under the posted speed limit, when the front passenger tire "blew." He lost control of the vehicle and was thrown into a home. Car is a total loss. The home is damaged, and he suffered injuries. There were no warning lights or alarms. This was a certified pre-owned, purchased 2 months prior. Milage was at 17737 when the incident occurred, 16242 at purchase. The same tire was reported as being replaced due to a flat by the dealership, before my purchase. The incident is under investigation by the insurance company. Contacted the dealer, they said that "tires blow" at any time, new or used. Instructed us to report it to Hyundai; the insurance company did that, and Hyundai stated there is no known issue with the vehicle. Tire make is Kumho brand, solus TA3 to the best of my knowledge. A police report was filed, and it was deemed related to a malfunction; the driver was not cited. Speed, drugs, and alcohol were not a contributing factor.

NHTSA ODI 11696465

The horn stopped working in our 2024 Elantra. This is a widespread issue (see NHTSA complaints and Reddit posts). I called ahead to verify with the San Leandro dealership that parts were in stock to perform this repair under warranty (prior to scheduling appointment). We arrived and were told that parts were actually not available (after a 3-hour diagnostic). What changed? Hyundai issued a TSB (technical service bulletin) informing dealerships of how this issue is to be repaired (designating a specific part number, while excluding otherwise qualified Hyundai parts). Without TSB, the dealership could have performed this repair under warranty with the in-stock parts. The dealership could still perform the repair, but Hyundai would not reimburse them under warranty. With a[XXX] wife, I was unable to wait and return later for the warranty to cover the repair. I paid $429 to the dealership for the repair to be done with in-stock parts. I left the dealership with a genuine & working Hyundai horn, but it was not covered by Hyundai’s warranty. Hyundai has refused to reimburse us. Two key takeaways: 1 - Hyundai is denying there is a widespread issue while secretly telling dealerships how to address it. The unpublished TSB demonstrates that Hyundai is aware of a widespread safety issue, and is failing to issue a recall. The majority of NHSTA complaints for this vehicle reference horn failure. This is a safety issue. I was involved in an accident where I could not warn another driver before the collision. 2 - The TSB is a mechanism by which Hyundai is refusing to perform repairs that should be covered by warranty. This is a violation of Hyundai’s stated commitment to customers that is not stated even in the fine print of the warranty. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11656883

The contact owned a 2024 Hyundai Elantra. The contact stated that while stopped in traffic on a three-lane highway, another vehicle with a distracted driver crashed into the rear driver’s side and side-swiped the vehicle up to the front driver’s side door of the contact’s vehicle at approximately 50 MPH and pushed the contact’s vehicle into rear-end of the vehicle in front, causing that vehicle to spin around on the highway. The vehicles came to a stop after the impact. The contact stated that the air bags failed to deploy. Additionally, the Blue Link Service in the vehicle failed to activate to notify the Emergency Services of the crash. No warning lights were illuminated. The vehicle was towed to the local Caliber Collision body shop. The contact stated that the vehicle was deemed a total loss by the body shop and the Insurance provider. A Police report was filed. The contact sustained injuries to her neck, back, a torn left rotator cuff, and injuries to her shoulders. Medical attention was sought for the injuries sustained. The contact was receiving physical therapy and pain management for the injuries. The contact stated that there were no injuries to the other drivers. The local dealer was contacted; however, the vehicle was not diagnosed as it had been declared a total loss. The manufacturer was notified of the failure and informed the contact that there was no fault with the air bags or the Blue Link Service. The approximate failure mileage was 5,308.

NHTSA ODI 11652401

Towards the end of January, my car computer was reset because the car was telling me that I needed an oil change early and the dealership told me it could just be a computer issue. I then took my car to get an oil change and full vehicle inspection on February 24th, 2 days after that on the 26th I was leaving my school parking lot when the vehicle accelerated awkwardly when I was leaving out of a parking spot, I was then able to gain control back over the speed until the vehicle again abruptly accelerated and jerked to the left sending my car over a curb, deploying the air bag, and completely totaling out the vehicle.

NHTSA ODI 11647170

--Steering was affected and brakes. The vehicle is damaged and may be available for inspection. --Safety was put at risk as the car did not engage in emergency brakes and veered left into another vehicle. --N/A; Unaware if problem has been reproduced --Inspected by Insurance Reps and Auto repairmen --No there were not any warnings, Unkown when it first appeared

NHTSA ODI 11603326