What 145 owners told NHTSA about the 2024 GMC Yukon Denali

The contact owns a 2024 GMC Yukon XL. While the contact's wife was driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the contact's wife noticed an abnormal knocking sound before the engine seized. The check engine warning light illuminated. The vehicle was towed to the dealer, where it was diagnosed and DTC: P0305 (lifter on cylinder 5); was retrieved, and the intake valve detached and damaged the camshaft. The contact was informed that the lifters and related parts, camshaft, and the coolant pump needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with engine failure due to the metal shavings found in the oil. The contact was informed that the engine needed to be replaced. The vehicle was not diagnosed. In addition, the failure had occurred within 2,500 miles of the initial repair. The manufacturer was made aware of the failure ,and a case was filed. The failure mileage was approximately 14,589.

NHTSA ODI 11719490

The contact owns a 2024 GMC Yukon XL. The contact stated that while driving at 70 MPH on the highway and attempting to accelerate around a possible drunk driver traveling on the roadway, the vehicle failed to respond as needed. The driver was able to pull over safely. There were no warning lights illuminated. The contact called 911 and called for Roadside Assistance, and the vehicle was towed to a local dealer, where it was diagnosed with an engine failure. The vehicle was not repaired. The vehicle was previously taken to the local dealer to be repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 32,000.

NHTSA ODI 11712025

See attached document for complaint.

NHTSA ODI 11708869

The contact owns a 2024 GMC Yukon XL. The contact stated that while driving at 70 MPH, the vehicle lost motive power and decelerated. The contact was able to coast over to the side of the road. The vehicle was towed to the dealer and was diagnosed with crankshaft and rod bearing failure. The vehicle was previously included in NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, it was determined that the engine was not defective and did not need to be replaced. The vehicle was scheduled for engine replacement, but had not yet been repaired. The manufacturer was informed of the failure, and a case was opened. The failure mileage was approximately 24,000.

NHTSA ODI 11695228

The contact owns a 2024 GMC Yukon. The contact stated that while driving at a slow speed in the driveway, the vehicle inadvertently lost motive power but immediately restarted. After restarting the vehicle, the vehicle briefly returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 26,000.

NHTSA ODI 11688219

The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was made aware of the issue. The manufacturer was unable to provide any information on when parts would be available. The contact had not experienced a failure.

NHTSA ODI 11680655

The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the contact called two dealers, and was advised that the vehicle could not be repaired under the recall. The contact called several times and was advised that the dealers could not service the vehicle yet. The contact had not experienced a failure. The manufacturer was informed of the failure and advised the contact that the vehicle could be taken to any dealer for the recall repair. The contact had not yet called a dealer to schedule an appointment. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

NHTSA ODI 11678312

The contact owns a 2024 GMC Yukon. The contact was notified of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11676164

The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that occasionally while driving at various speeds, the vehicle temporary lost automotive power. No warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 18,163. VIN tool confirms parts not available.

NHTSA ODI 11676218

The contact owns a 2024 GMC Yukon. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that authorization was needed from the manufacturer to complete the inspection of the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 21,116. VIN tool confirms parts not available.

NHTSA ODI 11675174

The contact owns a 2024 GMC Yukon. The contact stated that while at a stop light the vehicle stopped and failed to move forward. The contact restarted the vehicle. There were no warning lights illuminated. The contact was concerned about driving the vehicle with her young children inside. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 11,000. VIN tool confirms parts not available.

NHTSA ODI 11673426

The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11671944

The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11671620

The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11669670

The contact owns a 2024 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11669273

The contact owns a 2024 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA ODI 11667685

The contact owns a 2024 GMC Yukon XL. The contact stated that while driving at an undisclosed speed, the engine vibrated abnormally. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 12,350. VIN tool confirms parts not available.

NHTSA ODI 11661221