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2024 GMC Sierra 2500
Solid pick. The complaint record is strong for its age. It does carry safety recalls, so confirm every one shows "remedy completed" on the VIN before money changes hands.
96 owner complaints · 3 recalls · data verified July 10, 2026 · source: NHTSA
Why buy?
Electrical system problems dominate (32% of complaints, typically reported near 5k miles).
Complaints are overwhelmingly minor — almost none involve crashes, fires, or injuries.
The math, shown
Full methodology →Complaints filed per year
Fading = early teething worked out. Climbing = problems aging in.
The road ahead
What breaks on a 2024 GMC Sierra 2500, plotted where owners report it happening.
Also reported (mileage varies): Transmission & drivetrain (22) · Engine (9) · Body & structure (6)
Mileage medians come from owners who mentioned an odometer reading in their NHTSA complaint, a rough guide, not a schedule.
Electrical system
32%31 complaints · typically near 5k mi · 17 in the last 2 years
“IOK Radio Module failure. Inhibits hands free calling, total loss of all audio including safety chimes, dropped emergency call capability, multiple software updates ha…”
Transmission & drivetrain
23%22 complaints · 19 in the last 2 years
“Truck had 3 momentary rear wheel lock ups on the highway from 41 - 52 mph.”
Brakes
16%15 complaints · typically near 5k mi · 8 in the last 2 years
“Premature brake pad wear on all Brakes. All break pads worn down and had to be replaced at or before 25,000 miles. No trailer pulling and only light driving. Dealer st…”
Engine
9%9 complaints · 8 in the last 2 years
“Oil cooler blew and mixed oil in coolant reservoir. Possibly causes overheating and engine seizure. This has been confirmed with a certified GM service center. The ser…”
Recalls (3)
Safety recall repairs are free at the brand’s franchised dealers. Before buying, run the VIN at nhtsa.gov/recalls and make the seller show the work was done.
Latches/locks/linkages · 24V894000
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.
Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.
Latches/locks/linkages · 24V060000
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Fix: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
Steering · 23V549000
General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.
Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.
Fix: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.
Before you hand over money
Verify the recall work was done
NHTSA’s free lookup shows whether this exact car had its recall remedies completed.
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A $150 to $250 independent inspection of this exact 2024 GMC SIERRA 2500 beats every score on the internet, including ours.
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What owners say
Real owners of this exact model-year, shown separately from the NHTSA score. If they disagree, that’s worth knowing.