What 312 owners told NHTSA about the 2024 GMC Sierra 1500

The contact owns a 2024 GMC Sierra 1500. While shifted in reverse, the back over prevention camera intermittently displayed a black screen accompanied by two failing camera symbols. During the most recent failure, the camera displayed a blank image, causing the vehicle to crash into the garage door, causing damage to the garage door. The failure was intermittent. No injuries were reported. A police report was not filed. Medical attention was not needed. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11746275

The contact owned a 2024 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING). The contact stated that while driving at 16 MPH, the engine suddenly stalled. No warning lights were illuminated. The contact was able to restart the engine, placed the gear lever on neutral(N), and revved up the engine. The contact then moved the gear lever to drive(D); when the vehicle accelerated independently, the contact swerved to avoid hitting a telephone pole, then swerved to avoid hitting a mailbox, and ended up hitting a tree, where the vehicle came to a stop. The driver-side and passenger-side air bags. A police report was filed. The contact sustained minor injuries to his foot. No medical attention was provided. No passengers in the vehicle. The vehicle was towed to a collision center. The vehicle was not inspected. The insurance company was notified. The manufacturer was made aware of the failure and pending an investigation. The failure mileage was approximately 25,000.

NHTSA ODI 11697457

On October 23rd at approximately 0900-0915 hours I arrived at a friends house located at [XXX] . As I normally do, I pulled up into the driveway which has a pretty significant incline. I shifted the column shifter into park, and turned off the vehicle via the push button ignition switch. The parking brake/hill brake system automatically engaged as per normal operation. I exited the vehicle and before I could shut the door, the vehicle began to roll backwards. The driver's side door hit me in the right shoulder which pushed me to my left and caused me to roll my left ankle due to the down slope of the driver way. While I felt immense pain in my right ankle, I was able to jump back into the truck and slam on the brakes, causing both rear wheels to lock up and skid in the driveway. I then turned back on the vehicle, noting that the transmission position was still in park, and the parking brake/hill brake was still engaged. I had to disengage the push button parking brake/hill-brake, shift the vehicle from park into drive to move back up the driveway. This time I ensured that the vehicle did not move after following the exact same steps. My truck under went an approximately 30 minute software "upgrade" approximately 2.5 weeks ago. I believe there was an issue where the park sensor did not fully engage, leading the vehicle to believe it was still in an operational gear, however it does not explain how it was able to not only over-ride the parking/hill-brake itself, as well as allow me to shut the vehicle off and exit the vehicle. This safety hazard has caused me an injury that has already caused me to miss 48 hours of work (I am a federal firefighter) and will require more missed time should surgery be required. There were no warning lamps, the backup camera was not engaged, the only audible sound was the beep that the vehicle makes when engaging the parking brake automatically. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA ODI 11695972

The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at approximately 35 MPH, he depressed the brake pedal and the vehicle accelerated independently. The contact stated he drove across four lanes of traffic and regained control of the vehicle. The contact stated that as he was slowing for a traffic signal, he again depressed the brake pedal. The contact stated that the pedal went to the floorboard, and the vehicle would not stop. The contact stated no warnings illuminated. The contact stated that his vehicle crashed into the rear end of the vehicle in front of him. The contact stated that there were scratches on his front bumper and no damage to the other vehicle. There were no injuries, and the police were not called. The contact stated that both vehicles were able to drive away. The contact had the vehicle towed to a local dealer, where it was diagnosed and determined that the master brake cylinder needed to be replaced. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 13,000.

NHTSA ODI 11689167

The contact owns a 2024 GMC Sierra 1500. The contact stated that after driving the vehicle for 20 minutes, the contact would feel significantly weaknand would faint. The contact later noticed that water was leaking from the windshield, which led to a mold infestation. The vehicle was taken to the dealer, and the contact provided a video of the leaking windshield to the dealer; however, the dealer informed the contact that the failure could be duplicated, and no issues were found. The vehicle was not diagnosed or repaired. The contact stated that the Aerotech company had confirmed the presence of mold in the air filter. The contact stated that she had a genetic predisposition to mold, and the mold infestation had caused the contact to sustain swollen sinuses, rashes, hives, to feel tired and to faint at times. The contact sought medical assistance, and the contact's Doctor provided a document that stated that it was unsafe for the contact to operate the vehicle due to the mold. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 10.

NHTSA ODI 11673999

I was going home after work on labor day, when l heard a noise on my roof. I opened the sunscreen window and l heard what sounded like a gunshot and the sunroof exploded raining down glass on my face.

NHTSA ODI 11663517

Truck thinks I’m about to run into something and slams on its brakes. Last time it sent my sister to the hospital to get 6 staples in her head. Digital cluster goes on and off as well as the infotainment center. Transmission bangs and shifts horribly. 900 miles on the truck with a check engine light and transmission warning.

NHTSA ODI 11629735

The contact owned a 2024 GMC Sierra 1500. The contact stated while his wife was driving at 50-55 MPH, the front passenger side tire detached from the vehicle, and the front passenger side was damaged. The air bags did not deploy. A police report was filed. His wife sustained injuries to the neck and shoulder which required medical attention. The vehicle was not diagnosed or repaired. The vehicle was towed from the scene and deemed a total loss by the insurance company. The contact stated that the ball joint, hub bearing, and 4x4 drive shaft were damaged. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA ODI 11628435

The contact owns a 2024 GMC Sierra 1500. The contact stated that while operating the vehicle, the automatic emergency braking system had malfunctioned and the vehicle did not stop when needed. The contact stated that while driving at a low rate of speed the collision avoidance system had activated, but the automatic emergency braking system did not activate, causing the vehicle to crash into the rear of a second vehicle. During the crash, no injuries were reported and no police report was taken. The cause of the failure was not determined. The local dealer was notified of the failure. The manufacturer was not notified of the failure. The failure mileage was 500.

NHTSA ODI 11616606

Multi-function tailgate lowers without warning. Issue has occurred four times over the past week. The first issue resulted in cosmetic damage to the upper part of the gate.

NHTSA ODI 11591659