What 26 owners told NHTSA about the 2024 Ford Transit Van - Gas

The rear axle snapped and rear tire separated and rolled behind vehicle on the expressway causing the potential for injury/fatalities to our driver and surrounding passenger vehicles by recall 24S05. At no point did we receive communication from Ford that the vehicle should not be operated. We scheduled the recall repairs for next week, 5/4/26 however this morning, 5/1/26 the rear axle snapped and the tire fell off of the vehicle. The vehicle has been towed to Roche Ford in Bensenville for repairs. The recall has been well documented and has thus far caused 285 incidents and 1 accident prior to our issue this morning. There were no indicator lights or messages to indicate an issue.

NHTSA ODI 11735071

See the attached video..the car was not serviced before..this the assembly factory negligence..they didn't secure the nodes properly

NHTSA ODI 11700147

Ford is taking too long to remedy this recall. And also their inference that there may be smaller tires put on the vehicle materially changes the vehicle that I purchased. Based on information at Large It is believed that there are remedies that can be deployed without reducing the tire size. Many are awaiting their decisions so they can move forward with their vehicles.

NHTSA ODI 11600975

We are now 3 months into Ford recall 24S21/24V226 for the Transit Trail. No communication has been received beyond the initial notice in March and no timeline has been given. As seen in forums online, many buyers, myself included, sit in the dark while our vans rot away on the dealers lot with no end in sight. Ford needs to at least give us a timeline so buyers can make an informed decision on proceeding to wait, or back out of their purchases (if possible).

NHTSA ODI 11597370